Construction Technology Support

About the role

This unique role combines technical expertise, customer service, and relationship building. You'll work directly with field employees and project teams, providing hands-on support at jobsites and offices while serving as a trusted partner for construction technology solutions.

Responsibilities

• Serve as the primary technology support resource for field employees and project teams.
• Troubleshoot hardware, software, application, and connectivity issues.
• Deploy and configure laptops, mobile devices, and other technology solutions.
• Assist with user setup, access management, and system support.
• Train employees on company technology platforms and best practices.
• Develop documentation and instructional materials.
• Build strong relationships with project teams and provide ongoing technology guidance.
• Travel regularly between jobsites and office locations to support operational needs.

Requirements

• 3+ years of experience in information technology, technical support, or a related field.
• Experience deploying and supporting technology solutions.
• Strong customer service and communication skills.
• Ability to work independently and manage multiple priorities.
• Comfort working directly with employees in field and construction environments.
• Experience supporting Microsoft 365 technologies.
• Strong troubleshooting and analytical skills.

Preferred Qualifications

• Previous construction industry or field technology experience.
• Experience with Viewpoint Vista, Viewpoint FieldTime, Bluebeam, DADO, Microsoft Teams, and FreshService.

About Us

We're committed to Building Better in everything we do. From investing in our people to embracing innovation and technology, we're focused on creating an environment where employees can grow and succeed.