Condition Management Account Coordinator

Cottingham & Butler · Dubuque, IA · 6 days ago

HybridFull-time

About the role

HealthCheck360 has an immediate opening for a Condition Management Account Coordinator in Dubuque, IA, also accepting remote applicants. The role does not require prior experience and offers training.

Responsibilities

Answer inbound calls from participants
Make outbound telephonic calls to participants enrolled in the Condition Management Program
Answer participants' inquiries
Avoids participants via email and online messaging
Accurately document participant communications

Requirements

Strong customer service skills
Ability to work both independently and as part of a team
Experience in a medical setting, such as receptionist, scheduler, insurance verification, health coach, LPN, CNA, medical assistant, or customer service

Qualifications

Strong verbal and written communication skills
Attention to detail

Skills

Customer service skills

About Cottingham and Butler’s Health and Wellness Division

Cottingham and Butler’s Health and Wellness division focuses on reducing medical costs, increasing employee engagement and productivity by providing onsite biometric screenings, engaging participants through technology and programming, educating participants with risk-specific targeted communications, and supporting positive behavior change through Health Coaching and Condition Management programs.

Benefits

Medical, Dental, Vision Insurance
Flex Spending or HSA
401(k) with company match
Profit-Sharing/Defined Contribution (1-year waiting period)
PTO/Paid Holidays
Company-paid ST and LT Disability
Maternity Leave/Parental Leave
Subsidized Parking
Company-paid Term Life/Accidental Death Insurance