Condition Management Account Coordinator

About the role

HealthCheck360 has an immediate opening for a Condition Management Account Coordinator in Dubuque, IA, also accepting remote applicants. The role requires answering inbound calls from participants and making outbound calls to those enrolled in the Condition Management Program. No prior experience is necessary as training will be provided.

Responsibilities

• Answer participants' inquiries
• Absorb and accurately document participant communications
• Assist participants via email and online messaging

Requirements

• Strong customer service skills
• Ability to work both independently and in a team environment
• Experience in a medical setting (receptionist, scheduler, insurance verification, LPN, CNA, Medical Assistants, or customer service)

Qualifications

• Strong verbal and written communication skills
• Attention to detail

Skills

• Customer service skills
• Medical setting experience
• Technology and programming engagement
• Risk-specific targeted communication education
• Positive behavior change support

Benefits

• Medical, Dental, Vision Insurance
• Flexible Spending or HSA
• 401(k) with company match
• Profit-Sharing/Defined Contribution (1-year waiting period)
• Paid Time Off/Holidays
• Subsidized Parking
• Company-paid Term Life/Accidental Death Insurance

About Cottingham and Butler’s Health and Wellness Division

Cottingham and Butler’s Health and Wellness division focuses on reducing medical costs, increasing employee engagement and productivity by providing onsite biometric screenings, engaging participants through technology and programming, educating participants with risk-specific targeted communications, and supporting positive behavior change through Health Coaching and Condition Management programs.