Jobs · Customer Service · Ohio

Account Coordinator (Client Services)

Baesman Group · Columbus, OH · 5 days ago
On-siteCustomer ServiceFull-time

Essential Duties and Responsibilities

  • Enter all orders into the software program with 99.5% accuracy
  • Update changes to schedule or orders via the process provided by the Scheduler
  • Follow up on schedule and update the Account Manager and/or the Account Director to assure orders are delivered on time
  • Anticipate problems and communicate them to Production, Account Manager, and/or Account Director
  • Ensure accuracy of proofs before sending to the client
  • Write up estimates and deliver to the client when needed as directed by the Account Manager or Account Director
  • Escalate any problems with orders, estimates, or clients to the Account Manager and/or Account Director
  • Manage Press Checks as directed

Requirements

  • Bachelor's degree preferred
  • Excellent communication skills, both written and verbal, with impeccable attention to detail
  • Must be able to interact professionally and positively with all levels of employees and clients
  • Must possess a high degree of energy, sense of urgency, and customer service oriented as well as strong organizational skills
  • Strong experience working with Microsoft products, such as excel, word, and outlook
  • Detail-oriented, strong organizational skills
  • Knowledge of print industry a plus

Benefits

  • Medical Insurance- Choose between 3 medical plan options. We also offer dental and vision coverage, in addition to pre-tax flexible spending plans.
  • Profit-Sharing- Share in Baesman's success. We also offer a 50% matching 401(k) program for up to 6% of your pay.
  • Paid Time Off- IT's important that you take time to recharge. That's why we offer PTO, holiday breaks, and employee assistance programs.
  • Life and disability Insurance- We have you covered: Baesman pays 100% of the premium for life and disability.
  • On-site workout facility, wellness initiatives, and more.

About the Role

We take your success personally. We love collaborating with passionate people who bring energy to work, thrive at solving challenges, and embrace the idea that every project is a chance to create something special. Sound like you? Join a team that's not afraid to do things differently.

Schedule

Not specified

Pay

Not specified

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