Client Account Services Coordinator

About the role

Hybrid work environment with flexibility while maintaining in-person collaboration. Gain exposure to leadership and key business stakeholders across multiple office locations. Build expertise in accounts receivable, collections, client account management, and financial operations. Develop strong analytical and problem-solving skills through account reconciliation and special projects. Play a visible role supporting business operations and client relationships. Participate in annual account reviews and collection strategy initiatives. Diverse responsibilities that provide exposure to both accounting and operational functions.

Responsibilities

• Manage outstanding accounts, collection follow-up, and account documentation within ARCS.
• Monitor payment plans, account statements, and write-off requests.
• Provide account analysis and reconciliation support using Aderant and Excel.
• Review and approve client and matter intake requests, escalating issues as needed.
• Support internal stakeholders and clients with invoices, account inquiries, and payment-related requests.
• Assist with collection goal tracking, account reviews, and special projects.

Qualifications

• Experience in accounts receivable, collections, billing, or a related accounting function.
• Strong Excel skills and experience using financial or accounting systems.
• Experience with account reconciliations and payment tracking.
• Associate's or Bachelor's degree in Accounting, Finance, Business, or related field preferred.

Pay

Salary: $60,000 - $75,000

Location: Hybrid | Columbus, OH