Concierge Security Ambassador

GardaWorld Security Services is seeking a Concierge Security Officer. What matters most in this role is your ability to build meaningful connections and engage with others to reassure and inspire confidence. As a Security Officer – Concierge, you will focus on customer service while working in environments such as office towers, hotels, and shopping centers.

About the role

• Site Location: Bowling Green, KY

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Requirements

• Be authorized to work in the U.S.
• Provide documentation of High School Diploma or GED
• Pass an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• State license if required

Security, Military, or Law Enforcement experience is a plus.

Schedule

• Full-time, Monday through Friday
• 1st Shift: 7 a.m. to 3 p.m.
• 2nd Shift: 3 p.m. to 11 p.m.
• 3rd Shift: 11 p.m. to 7 a.m.

Pay

Competitive hourly wage of $16.71 per hour. DailyPay is available for GardaWorld employees.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance plans
• 401(k) retirement savings plan with employer matching contributions
• Paid time off (PTO) policy and paid holidays
• Disability coverage and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

26% of our corporate employees started as frontline workers. If you’re ambitious with an entrepreneurial spirit, a promising career awaits you.