Concierge - Hotel Operations
About the role
The incumbent is responsible for duties including, but not limited to making and arrangements for guests on and off property.
Responsibilities
- Giving guests knowledgeable information on Hotel products and services and executing all guests’ requests.
- Make bookings, reservations and other requests for guests on and off property.
- Act as an ambassador for the guest services department.
- Guide and direct guests of the property in a professional and courteous manner.
- Perform other duties as assigned.
Requirements
- High School Diploma or equivalent education required.
- Minimum experience in a four star/four Diamond hotel guest services department.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
- Ability to work flexible schedules, including nights, weekends, and holidays as required.
- Must possess strong mathematical skills specific to position responsibilities.
Qualifications
Experience And Education: High School Diploma or equivalent education required and minimum experience in a four star/four Diamond hotel guest services department.
Additional Requirements: Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Ability to work flexible schedules, including nights, weekends, and holidays as required. Must possess strong mathematical skills specific to position responsibilities.
Skills
Communication skills, mathematical skills, flexibility, customer service skills.
Benefits
Comprehensive benefits package that allows team members to stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Pay
$14 - $19/Hourly