Concierge

Responsibilities

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors.
• Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Qualifications

• A high school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

Benefits

• Competitive wages.
• Access to wages before payday.
• Flexible scheduling options with full-time and part-time hours.
• Paid time off and Holidays (full-time).
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time).
• 401(K) with employer matching.
• Paid training Opportunities for advancement.
• Meals and uniforms.
• Employee Assistance Program.