Concierge

Position Details

Community Name: Elison Independent Living of Statesman Club
Address: 10401 Vineyard Blvd.
Phone number: +14057759009
Status: Part-time, PRN
Shift: Overnight and as needed

About the Role

Our concierges are personable and friendly individuals who play a large role in creating a meaningful first impression of the community by greeting residents and visitors both in person and over the phone.

Responsibilities

• Oversee front desk and greet guests
• Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image
• Manage calls and take messages as appropriate
• Keep lobby area clean and presentable daily
• Assist all associates as needed at the front desk
• Make rounds around community as necessary for security procedures
• Provide basic and accurate information in-person and via phone/email
• Respond to emergency boards as needed

Requirements

• High school diploma/GED preferred
• 6 months related experience preferred
• Multitasking and time-management skills
• Excellent customer service and organizational skills
• Competency in Microsoft applications including Word, Excel, and Outlook
• Maintain integrity and confidentiality
• Excellent verbal and written communication skills and able to communicate effectively with residents, families, and other team members

Qualifications

At Sagora, we invest in and empower our team members to move upward within the company and in their careers. Based on team member surveys, we are certified as a Great Place to Work!

Skills

• Customer service skills
• Organizational skills
• Microsoft applications proficiency
• Communication skills

Benefits

• Company-paid telemedicine service for all full-time benefit-eligible team members
• On-Demand Pay – request a pay advance!
• Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!
• Health/ Dental/ Vision/ Disability/ Life Insurance
• Flex Spending Account
• Dependent Care Flex Plan
• Health Savings Account
• 401(k) Retirement Savings Plan with company matching!
• Paid time off and Holiday pay
• Team Member Assistance Program – counseling services at the other end of the phone!
• Discounted Meal Tickets
• Referral Bonus Program – earn money for referring your friends!
• Tuition Assistance (for programs directly related to team member's position)

Pay

Not specified

Schedule

Not specified

Benefits

• Company-paid telemedicine service for all full-time benefit-eligible team members
• On-Demand Pay – request a pay advance!
• Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!
• Health/ Dental/ Vision/ Disability/ Life Insurance
• Flex Spending Account
• Dependent Care Flex Plan
• Health Savings Account
• 401(k) Retirement Savings Plan with company matching!
• Paid time off and Holiday pay
• Team Member Assistance Program – counseling services at the other end of the phone!
• Discounted Meal Tickets
• Referral Bonus Program – earn money for referring your friends!
• Tuition Assistance (for programs directly related to team member's position)