Concierge

About the role

General Purpose Supports facility operations by maintaining business office systems and supervising staff.

Responsibilities

• Obtain managed care and Medi-Cal or Medicaid authorizations including bedholds.
• Aid in managing resident trust funds, including printing and distributing monthly statements.
• Supervise business office staff, including taking appropriate disciplinary measures.
• Maintain census and report status changes.
• May attend stand-up meetings at the request of the Administrator.
• Aid in Medi-Cal or Medicaid applications.
• Prepare TARS as needed.
• Track Medi-Cal and Medicaid redeterminations.
• Participate in billing and payment processes including preparing bank deposits.
• Undertake collection activity for bad debts.
• Completes operational requirements by scheduling and assigning employees; following up on work results.
• Aid in the overall supervision and management of the business office staff.

Qualifications

• High school diploma or equivalent.
• Strong understanding of skilled nursing billing and payment.
• Proficient in Microsoft products.
• Preferable one-year experience in a long-term care facility.

Skills

• Ability to read technical procedures.
• Ability to read and comprehend policy and procedure manuals.
• Ability to effectively present information and respond to questions from managers and employees.
• Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Ability to solve practical problems.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Benefits

Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons.

Pay

Note: Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons.

Schedule

Note: Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons.