Computer Tech I (7006)

Essential Duties And Responsibilities

• Deliver our Five Star Experience to guest and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards.
• Welcoming, Proactive, Seamless, Personalized and Valued.
• Maintain, monitor, and correct any computer related problems that may arise.
• Receive, install and test all new PC hardware.
• Set up hardware and install licensed software.
• Affix system backups and verify completion.
• Assist with all Departments' computer related problems.
• Follow up with users to ensure that problems have been resolved satisfactorily.
• Evaluate hardware problems, repair or replace components as necessary.
• Record problems which occurred, such as down time, and actions taken.
• Answer telephone calls to assist computer users encountering problems.
• Aid in classifying, cataloging, and maintaining tapes.
• May be on-call during off scheduled hours.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Perform any other duties that may be assigned from time to time.

Qualifications

• Must possess High School Diploma or GED.
• At least 1-year experience in PC/Computer technician capacity.
• Must pass periodic random drug screens.
• Must be able to pass background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.