Computer System Analyst III (Audio Visual Systems Engineer)

Key Responsibilities

• Perform duties as the Audio Visual Systems Engineer, ensuring AVL-VC systems function as designed.
• Provide AVL-VC sustainment and operational support for approximately 425 classrooms, conference rooms, and auditoriums, including specialized videoconferencing spaces.
• Ensure the customer is notified within four (4) hours of any AVL-VC systems unable to perform as designed.
• Sustain and operate Senior Leadership AVL-VC systems, ensuring priority repair timelines are met or customer-approved delays are obtained.
• Develop and execute post-wide plans for AVL-VC system sustainment, operations, and enhancements, including conceptual designs and cost estimates.
• Ensure preventative maintenance and corrective repairs are performed to maintain system reliability and availability.
• Meet repair timelines for Senior Leadership and non-Senior Leadership systems in accordance with contract requirements.
• Configure, integrate, and support AV control and signal systems, including platforms such as Crestron, AMX, Extron, Biamp, matrix mixers, and switchers.
• Troubleshoot wired and wireless data networks supporting AVL-VC systems and develop detailed problem statements for network support personnel.
• Provide expert guidance to ensure systems are configured and operated according to technical standards and design specifications.
• Conduct needs assessments and site surveys for AVL-VC and related technology systems across the installation.
• Develop conceptual designs and cost estimates based on customer requirements.
• Cover Audio Visual Specialist duties as required to meet Government operational needs.
• Coordinate with Government staff, operators, and technical teams to ensure rapid issue resolution and system restoration.
• Create and manage SharePoint and AESMP tickets for reported issues through resolution and close-out.
• Provide monthly status reports detailing completed work and pending actions.
• Must have at a minimum 10+ years of experience with the design, development, implementation, installation, operations and sustainment of AVL-VC systems for large and small facilities.
• Maintain a Secret Clearance.
• Possess a current InfoComm International - Certified Technology Specialist-General Certification (CTS).
• Must have 10+ years of verifiable Digital Sound Processor (DSP), Digital Projection and Digital display, Control Systems Equipment Installation and Operations experience (from resume).

Requirements

• Must have the physical ability to walk, stand, kneel, squat, bend, lift and push while performing various job tasks.
• Must be physically able and comfortable working at heights (catwalks, lifts, etc.), in dimly lit venues, and around restricted/tight spaces when necessary. Ability to lift and transport moderately heavy equipment (up to 50 pounds).
• Excellent visual acuity and hearing required.
• Ability to read and understand architectural plans and schematic line drawings.

Qualifications

• A BA/BS in a technology related field desired but is not required.

Skills

• Experience with the design, development, implementation, installation, operations and sustainment of AVL-VC systems for large and small facilities.
• Knowledge of digital sound processors, digital projection, and digital display control systems.
• Experience with audio visual control systems, including Crestron, AMX, Extron, Biamp, matrix mixers, and switchers.
• Experience troubleshooting wired and wireless data networks supporting AVL-VC systems.
• Expertise in conducting needs assessments and site surveys for AVL-VC and related technology systems.
• Ability to develop conceptual designs and cost estimates based on customer requirements.
• Strong coordination and role coverage skills.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term & Long-Term Disability
• 401k Retirement Savings Plan with Company Match
• Paid Holidays
• Paid Time Off (PTO)
• Tuition and Professional Development Assistance
• Parking/Travel Reimbursement (metropolitan areas)