Computer Operator II

Key Responsibilities

• Receive, process, and load physical electronic submissions to an electronic repository
• Handle electronic file maintenance and maintain file storage
• Load emails, notifications, and files to a tracking IT system
• Perform a quality review of processed work
• Update/verify entries in the electronic repository
• Prepare and send email notifications to project review team
• Process electronic submissions, including coding and data entry into DARRTS
• Research complex problems and provide detailed resolutions
• Update tracking databases to ensure completeness and timeliness of tasks performed
• Respond to client requests
• Process notifications and conduct data cleanup tasks
• Develop and maintain documentation, including SOPs and technical documents

Requirements

• U.S. Citizenship.
• Minimum of a high school diploma or equivalent.
• Excellent organizational and interpersonal skills
• Excellent communication skills
• Excellent, proven computer skills required to perform the job requirements
• Willingness to learn and participate in a team effort
• Ability to sit, stand, bend, stretch, lean and lift 30 pounds as required when handling boxes of records.

Benefits

• Group Life Insurance and AD&D
• healthcare
• dental care
• vision coverage
• Supplemental Life Insurance
• 401(k) Plan