Computer Assistant

About the role

This position serves as Computer Assistant as a developmental position GS-06 located in the Office of Medical Administration Service, Oklahoma City VA HCS, composes a career ladder structure to the Full Performance level of Computer Assistant GS-07.

Responsibilities

• Establishes and/or maintains updated information to the MAS Sharepoint and MAS Dashboard.
• Awareness of management discussions, decisions, and policy making concerning these vital electronic resources; consults and advises their Supervisor and Service Chief on all related matters.
• Engages in outreach planning and activities, including work with potential non-VA community partners to improve care and safety of Veterans healthcare services via initiatives and programming.
• Maintains a written statement of the and Secure Messaging program mission and scope of services which is developed with program staff and resources.
• Ensures that and Secure Messaging programs have a facility-wide emergency and disaster contingency plan developed and in place, which incorporates National, Network, and Local standards.
• Collaborates with all MAS Section Chiefs for input and sharing of electronic information through the MAS SharePoint and MAS Dashboard.
• Promotes and supports the Secure Messaging program.

Requirements

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/10/2026. Specialized experience is required for both GS-06 and GS-07 positions.

Qualifications

• GS-06: One year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Knowledge of VHA directives and policies applicable to the, Secure Messaging, MAS SharePoint and MAS Dashboard programs. Knowledge of computer systems and technical aspects of the hardware and software for output/input and analyses of data. Computer skills (Microsoft Word, PowerPoint, Excel, Access), Familiarity with MAS Computer Programs (VistA, CPRS, Fileman); Familiarity with the computer system used for any shared military facilities; Comprehension of MAS reports. Knowledge of Information Technology (IT) infrastructure and a strong ability to fix common problems as they occur and do advanced troubleshooting or more complicated problems. Knowledge of a wide range of office automation skills and the use of several different software programs to enhance training programs. Interpersonal skills in maintaining effective interpersonal relationships and negotiating solutions with supervisory, professional and non-professional staff, personnel and other services, staff in other VA facilities, other health care facilities and with outside suppliers/vendors.
• GS-07: One year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Knowledge of VHA directives and policies applicable to the, Secure Messaging, MAS SharePoint and MAS Dashboard programs. Knowledge of computer systems and technical aspects of the hardware and software for output/input and analyses of data. Computer skills (Microsoft Word, PowerPoint, Excel, Access), Familiarity with MAS Computer Programs (VistA, CPRS, Fileman); Familiarity with the computer system used for any shared military facilities; Comprehension of MAS reports. Knowledge of Information Technology (IT) infrastructure and a strong ability to fix common problems as they occur and do advanced troubleshooting or more complicated problems. Knowledge of a wide range of office automation skills and the use of several different software programs to enhance training programs. Interpersonal skills in maintaining effective interpersonal relationships and negotiating solutions with supervisory, professional and non-professional staff, personnel and other services, staff in other VA facilities, other health care facilities and with outside suppliers/vendors.

Benefits

None specified.

Pay

None specified.

Schedule

Monday-Friday, 7:30am-4:00pm.