Computer Assistant

About the role

Provides computer support by troubleshooting and correcting problems with computer hardware or software applications. Hybrid position made up of assistant and entry level computer positions (including but not limited to: Systems Support Assistant, PC Maintenance Technician, Production Assistant, etc.) May assist technicians and other computer staff with hardware and software applications. Maintains network accounts and programs for specific department needs. Serves as a help desk resource for assigned areas.

Responsibilities

• Provides computer support by troubleshooting and correcting problems with computer hardware or software applications.
• May assist technicians and other computer staff with hardware and software applications.
• Maintains web sites.
• Maintains databases, network accounts and programs for specific department needs.
• Backs up department computer systems on scheduled intervals.
• Serves as a help desk resource for assigned areas.

Work Environment

Nearly continuously: Office environment.

Physical Requirements

• Nearly continuously: Sitting, hearing, listening, talking