IT Assistant

Location: Spokane Valley, WA (Right off I-90)

Pay

$19.50/hour

Schedule

Sunday through Thursday: 7:00 am to 4:00 pm

Benefits

• Monthly Product Samples: Try what we grow! Get to know the exact plants you care for.
• Free Food: Enjoy catered meals every Tuesday and Wednesday from local food trucks and favorites.
• Monday Breakfast: Free bagel and donut bar to kick off your work week.
• Quarterly Raises: We reward your hard work with scheduled pay increases every single full quarter.
• Work/Life Balance: Consistent weekly schedules so you can actually plan your life outside of work.
• Full Benefits: Medical, dental, vision, life insurance, and 40 hours of Paid Time Off (PTO) for full-time employees.

About the Role

This position is responsible for troubleshooting and entry-level work on the computer network of Grow Op Farms. Supports and adheres to the company’s Standards of Conduct & Discipline.

Responsibilities

• Troubleshoots printer issues
• Troubleshoots Network Connectivity issues
• Troubleshoots Computer Application issues
• Runs Network/Low Voltage Cable
• Terminates Cat 5e/6 Network Cable
• Assists in Camera adjustments
• Assists with any special projects, as needed
• Performs all other duties/responsibilities as necessary or assigned
• Assists with Research and Development projects as assigned

Requirements

• Must be 21 years old or older

Qualifications

Education/Experience

• High School Diploma or a General Education Degree
• Six (6) months of experience in IT support/network administration or equivalent experience preferred

Physical Abilities

• Regularly walk, sit, and stand for long periods of time, pull/push, reach, carry up to 40 pounds, and grasp
• Frequently climb, talk, or hear
• Occasionally crawl
• Clearly see 20+ feet, with or without corrective lenses and differentiate between colors (no color blindness)

Mental & Other Skills/Abilities

• Adaptability: ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation
• Analytical Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data
• Computer/Technical Ability: working knowledge of: Word Processing software, Spreadsheet software, BiotrackTHC software, and Internet software
• Dependability: ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary
• Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations
• Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions
• Language Ability: ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization
• Mathematical Ability: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; ability to apply concepts of basic algebra and geometry
• Motor Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements
• Problem Solving Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature
• Quality Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work
• Reasoning Ability: ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Workplace Environmental Conditions

• Injury Exposure: occasionally exposed to workplace hazards or to potential injuries
• Atmospheric Exposures: exposed to dusts, fumes, vapors, or mists that could affect the occupational health of the employee