Compliance External Audit Administrator

Position Purpose

Manage complex, time-sensitive compliance workflows (e.g., regulatory deliverables tracking, policy and documentation governance, audit/exam readiness facilitation, issue intake, and committee operations) and ensure work is executed accurately, consistently, and in alignment with internal controls and healthcare regulatory requirements.

Serves as a trusted partner to Compliance leaders and cross-functional stakeholders, synthesizing information for decision-making, escalating risks and barriers, and driving process improvements that strengthen regulatory audit readiness.

Responsibilities

• Lead Compliance intake and work orchestration (e.g., presentation, requests, attestations, disclosures, incidents, and general inquiries), including triage, prioritization, assignment, and follow-through; identify trends and recommend upstream fixes.
• Own compliance documentation management practices, including record accuracy, version control, controlled templates, and evidence traceability in alignment with retention and internal control requirements.
• Manage regulatory and obligation tracking cadences by maintaining calendars, trackers, and dashboards; perform quality checks on inputs, reconcile status with owners, and provide concise leadership-ready reporting.
• Run end-to-end governance logistics for compliance committees and working groups: develop agendas with leaders, compile and quality-check materials, document decisions/action items, and drive closure through proactive follow-up and escalation.
• Develop and deliver routine and ad hoc compliance reporting; analyze drivers, identify risks, and propose corrective actions or process improvements.
• Cook compliance communications and training logistics (scheduling, rosters, completion follow-up, and distribution of approved materials); track completion, identify gaps, and escalate non-compliance.
• Apply sound judgment in handling sensitive information; partner with Compliance, Privacy, and Security to ensure appropriate access controls, least-privilege sharing, and secure transmission and storage of data and evidence.
• Design and maintain standard work (SOPs, job aids, checklists, templates) for compliance operations; lead continuous improvement efforts to reduce cycle time, improve quality, and strengthen control effectiveness.
• Serve as a primary point of contact for compliance operations processes; advise stakeholders on requirements and timelines, resolve issues independently when possible, and escalate complex risks or decisions to leadership.
• Travel as needed to attend and participate in onsite meetings.

Requirements

• Compliance operations, or regulatory/audit support experience in healthcare, managed care, insurance or other highly regulated environment.
• Advanced proficiency with Microsoft 365 (especially Excel for pivot tables, lookups, charts/dashboards) and collaboration/document platforms (e.g., SharePoint or similar) to build scalable trackers, templates, and reporting.
• Experience coordinating or leading components of facilitating audits (both virtual and on-site), regulatory exams, or monitoring activities.
• Hands-on experience with compliance/GRC, ticketing, and workflow tools (e.g., Archer, ServiceNow, SharePoint, or comparable platforms) including designing queues, standard fields, and reporting views.

Qualifications

• Associate's Degree Healthcare Administration, Business Administration, Compliance, or related field; or equivalent experience required.
• Bachelor's Degree preferred.
• 2+ years Progressive project coordination, compliance operations, or regulatory/audit support experience in healthcare, managed care, insurance or other highly regulated environment required.
• 4+ years Progressive project coordination, compliance operations, or regulatory/audit support experience in healthcare, managed care, insurance or other highly regulated environment preferred.
• 2+ years Healthcare compliance preferred.

Skills

• Demonstrated ability to work independently, exercise professional judgment, manage competing priorities, and drive work to completion through influence and disciplined follow-up.
• Experience supporting executive and cross-functional governance routines (agenda development, materials curation, minutes/action items, decision logging, and closure tracking).

Benefits

• Competitive pay
• Health insurance
• 401K and stock purchase plans
• Tuition reimbursement
• Paid time off plus holidays
• A flexible approach to work with remote, hybrid, field or office work schedules.

Pay

$70,100.00 - $126,200.00 per year

Schedule

Remote from home anywhere in the Continental United States. It is highly preferred that the selected candidate resides in Saint Louis, MO or Tampa, FL. This role will be required to travel around 30%.