Compliance External Audit Administrator

Position Purpose

Manage complex, time-sensitive compliance workflows (e.g., regulatory deliverables tracking, policy and documentation governance, audit/exam readiness facilitation, issue intake, and committee operations) and ensure work is executed accurately, consistently, and in alignment with internal controls and healthcare regulatory requirements. Serve as a trusted partner to Compliance leaders and cross-functional stakeholders, synthesizing information for decision-making, escalating risks and barriers, and driving process improvements that strengthen regulatory audit readiness.

Responsibilities

• Lead Compliance intake and work orchestration (e.g., presentation, requests, attestations, disclosures, incidents, and general inquiries), including triage, prioritization, assignment, and follow-through; identify trends and recommend upstream fixes.
• Own compliance documentation management practices, including record accuracy, version control, controlled templates, and evidence traceability in alignment with retention and internal control requirements.
• Serve as a lead coordinator for audit, monitoring, and regulatory readiness activities by managing evidence request workflows, maintaining evidence libraries, coordinating stakeholder responses, and escalating risks to timelines, completeness, or quality.
• Manage regulatory and obligation tracking cadences by maintaining calendars, trackers, and dashboards; perform quality checks on inputs, reconcile status with owners, and provide concise leadership-ready reporting.
• Run end-to-end governance logistics for compliance committees and working groups: develop agendas with leaders, compile and quality-check materials, document decisions/action items, and drive closure through proactive follow-up and escalation.
• Support policy and procedure governance by coordinating drafting and review cycles, facilitating approvals, managing publication/distribution, and maintaining an audit-ready history of versions and approvals.
• Develop and deliver routine and ad hoc compliance reporting; analyze drivers, identify risks, and propose corrective actions or process improvements.
• Cook up compliance communications and training logistics (scheduling, rosters, completion follow-up, and distribution of approved materials); track completion, identify gaps, and escalate non-compliance.
• Apply sound judgment in handling sensitive information; partner with Compliance, Privacy, and Security to ensure appropriate access controls, least-privilege sharing, and secure transmission and storage of data and evidence.
• Design and maintain standard work (SOPs, job aids, checklists, templates) for compliance operations; lead continuous improvement efforts to reduce cycle time, improve quality, and strengthen control effectiveness.
• Serve as a primary point of contact for compliance operations processes; advise stakeholders on requirements and timelines, resolve issues independently when possible, and escalate complex risks or decisions to leadership.
• Travel as needed to attend and participate in onsite meetings.

Requirements

• Associate's Degree Healthcare Administration, Business Administration, Compliance, or related field; or equivalent experience required
• Bachelor's Degree preferred
• 2+ years Progressive project coordination, compliance operations, or regulatory/audit support experience in healthcare, managed care, insurance or other highly regulated environment required
• 4+ years Progressive project coordination, compliance operations, or regulatory/audit support experience in healthcare, managed care, insurance or other highly regulated environment preferred
• 2+ years Healthcare compliance preferred
• Demonstrated ability to work independently, exercise professional judgment, manage competing priorities, and drive work to completion through influence and disciplined follow-up required
• Experience supporting executive and cross-functional governance routines (agenda development, materials curation, minutes/action items, decision logging, and closure tracking) required
• Experience and advanced proficiency with Microsoft 365 (especially Excel for pivot tables, lookups, charts/dashboards) and collaboration/document platforms (e.g., SharePoint or similar) to build scalable trackers, templates, and reporting required
• Experience coordinating or leading components of facilitating audits (both virtual and on-site), regulatory exams, or monitoring activities required
• Hands-on experience with compliance/GRC, ticketing, and workflow tools (e.g., Archer, ServiceNow, SharePoint, or comparable platforms) including designing queues, standard fields, and reporting views preferred

Qualifications

• Complies with all policies and standards.

Benefits

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

About the Role

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.