Company Police Compliance Coordinator

About the role

The Compliance Coordinator is a non-sworn professional responsible for ensuring the administrative, compliance, records, and risk-control functions of the Company Police Department are carried out in a timely and professional manner. This position ensures the department operates in full compliance with NCGS Chapter 74E, North Carolina Criminal Justice Education and Training Standards, Biltmore corporate policies, and applicable records retention and audit requirements.

Responsibilities

• Manage departmental records, reports, and documentation in compliance with NC records and retention laws
• Oversee evidence room and property control systems, ensuring proper chain of custody and documentation
• Maintain personnel, training, and certification files for officers
• Clock in/out employees, manage payroll reporting, and administrative workflows
• Manage departmental procurement, inventory, uniforms, and equipment tracking
• Ensure compliance with the shooting range rules, policies and procedures
• Must be self-motivated, thorough, and accurate with data collection, tracking, and follow-through on all tasks
• Maintain confidentiality of various matters the department is involved in as well as any other confidential information that the Compliance Manager may be exposed to
• Manage Access Control System to include schedules for system, ensuring company access badge requests are fulfilled
• Liaise with all system users to meet needs for individual departments, while analyzing reporting to increase effectiveness of the system
• Works with internal and external customers on community oriented policing projects as assigned by the Chief of Police
• Serves as CT Advocate for the department, working internal Corporate Technology team and external vendors to maximize the value and functionality of systems

Requirements

• Bachelor’s degree in public administration, criminal justice, business administration, or related field (or equivalent experience)
• Minimum of 3–5 years’ experience in law enforcement administration, compliance, or records management
• Experience supporting a law enforcement or company police agency, preferably in North Carolina
• Strong knowledge of administrative controls, documentation, and audit processes
• Familiarity with NCGS Chapter 74E or NC Criminal Justice Standards is preferred
• Experience with records management systems or evidence/property systems
• Prior program or project management experience is preferred

Qualifications

• Fluent in Microsoft systems
• Excellent written and verbal communication
• Strong analytical thinking
• Organizational and project management skills
• Problem-solving & curiosity
• Adaptable & continuous learner
• Collaboration and relationship building
• Independent Decision Making
• Track sworn officer compliance with: NC Criminal Justice standards and compliance for annual in-service training, firearms qualifications
• Maintain audit-ready documentation for: NCDOJ reviews, corporate audits, external inspections, support policy distribution
• Aid the Chief with policy updates, compliance reviews, and corrective action plans
• Aid in litigation support, document preservation, and internal investigations as assigned

Skills

• Fluent in Microsoft systems
• Excellent written and verbal communication
• Strong analytical thinking
• Organizational and project management skills
• Problem-solving & curiosity
• Adaptable & continuous learner
• Collaboration and relationship building
• Independent Decision Making

Benefits

Additional compensation will be considered for candidates with higher amounts of experience above the minimum requirements.

Pay

Minimum pay for this position is $22.86/hour.

Schedule

This Job is predominately indoors in an office environment.