Community Transition Liaison Supervisor

About the role

OCES is growing! We are expanding to 11 more towns covering the south shore area, including Quincy, Braintree, Weymouth, etc. OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible. Our mission: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.

Responsibilities

• Serves as the primary contact for the Community Transition Liaison Program (CTLP) to AGE
• Ensures the quality of the overall administration of the CTLP in accordance with programmatic requirements set forth by AGE
• Provides supervision, direction, and oversight to the CTLP Team(s)
• Ensures timeliness and quality of all CTLP documentation, including consumer and service data in Aging & Disability (A&D)
• Monitors case records in compliance with regulations, standards and protocols
• Contributes to the development of procedures, standards and guidelines for the operation of the team
• Collaborates with facility staff, CTLP staff, and other OCES staff as appropriate, to plan and coordinate discharge activities
• Maintains a detailed knowledge of current OCES policies and standards, and funding source regulations
• Other duties as assigned.

Requirements

• Bachelor's degree in social work, Nursing, Human Services or related field
• Current Social Work or Registered Nurse license
• Three years of supervisory or managerial experience and a minimum of one year of transition support experience
• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite