Community Strategist - Social Media [AQ-14692]

About The Opportunity

Are you passionate about social media, internet culture, and building vibrant online communities? We’re seeking a dynamic Community Strategist to join a prominent consumer brand for an approximately two-month contract. This role offers the chance to dive deep into real-time engagement, support critical social content operations, and be at the heart of audience interaction during a high-profile brand moment. If you thrive in a fast-paced environment and love connecting with highly active audiences, this is your chance to gain hands-on experience with a leading brand.

Responsibilities

• Support day-to-day community management across major social platforms, with increased focus on one prominent video platform.
• Monitor comments, mentions, conversations, trends, and audience sentiment to understand the pulse of the community.
• Engage authentically with fans and followers, embodying the brand’s established voice.
• Proactively identify and seize opportunities for the brand to join relevant conversations in real time.
• Assist with social publishing and content operations to ensure seamless delivery.
• Identify emerging trends, audience reactions, and engagement opportunities to inform strategy.
• Surface notable fan conversations, feedback, and user-generated content for broader team awareness.
• Escalate sensitive or high-priority conversations when appropriate, ensuring timely resolution.
• Collaborate closely with social, content, creative, and marketing teams to align efforts.
• Help the team maintain responsiveness and agility during periods of increased social activity.

Requirements

• 2+ years of experience in social media, community management, social engagement, or digital content.
• Hands-on experience working with platforms such as Instagram, TikTok, a prominent video platform, Facebook, X, or similar channels.
• Strong understanding of social trends, internet culture, and how audiences interact with brands online.
• Excellent writing skills and the ability to quickly adapt to an established brand voice.
• Ability to recognize when a conversation represents an opportunity — or when it needs to be escalated.
• Comfortable working quickly in a high-volume, highly visible environment.
• Strong organization and attention to detail.

Skills

• Experience with community management on a prominent video platform.
• Experience supporting fashion, beauty, retail, lifestyle, entertainment, or other consumer brands.
• Experience with social listening, publishing, or community management tools.
• Experience supporting major launches, events, or cultural moments.

Benefits

Eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium.

About the Contract

This short-term assignment offers an unparalleled chance to make an immediate impact with a major consumer brand during a high-profile moment. You’ll gain invaluable hands-on experience with large-scale social engagement, work alongside an experienced social team, and contribute to dynamic conversations happening across today’s biggest platforms. This role is perfect for someone eager to elevate their career by contributing to a globally recognized brand’s success during a critical period.