Community Engagement Manager – Social Media [AQ-14696]

About the Role

Partner with Aquent to join a globally recognized consumer brand at the forefront of its industry. This brand is celebrated for its influential presence and deeply engages with its audience, making a significant cultural impact. If you thrive in the fast-paced world of social media, this is your chance to make a significant impact as a Community Engagement Manager.

You will be at the heart of real-time conversations for a globally recognized brand during one of its most anticipated and talked-about moments of the year. This approximately two-month assignment offers a unique opportunity to directly shape brand perception, amplify fan engagement, and contribute to a cultural phenomenon, leaving a lasting mark on a highly visible project.

Responsibilities

• Help manage community engagement before, during, and following a major brand event.
• Monitor high volumes of comments, mentions, messages, and fan conversations across social platforms.
• Engage audiences in real time while maintaining an established brand voice.
• Identify exciting user-generated content (UGC) and fan reactions.
• Track trends, sentiment, emerging conversations, and cultural moments.
• Identify opportunities for the brand to authentically engage with its audience.
• Flag sensitive conversations or potential issues for escalation.
• Support social publishing and content operations during peak periods.
• Partner closely with social, content, creative, marketing, and event teams.
• Capture notable audience reactions, trends, and engagement opportunities as conversations unfold.

Requirements

• 2+ years of experience in community management, social media, social engagement, digital marketing, or social content.
• Hands-on experience engaging audiences through major social platforms.
• Strong knowledge of Instagram, TikTok, YouTube, Facebook, X, and emerging social platforms.
• Experience working in fast-paced or high-volume social environments.
• Excellent writing skills and the ability to quickly adopt an established brand voice.
• Strong instincts around internet culture, audience sentiment, and emerging conversations.
• Excellent judgment around what to engage with and what needs to be escalated.
• Ability to manage multiple conversations and priorities simultaneously.

Nice-to-Have Qualifications

• Experience supporting major events, fashion or entertainment programming, live broadcasts, product launches, or large-scale campaigns.
• Experience sourcing and managing UGC.
• Background supporting fashion, beauty, lifestyle, entertainment, retail, or other consumer brands.
• Familiarity with social listening, community management, and publishing tools.

Why This Opportunity

You’ll get a front-row seat to social media during a major brand moment, working with a highly recognizable consumer brand while conversations are happening in real time. For someone building a career in social media or community engagement, this is an opportunity to gain high-volume, high-visibility brand experience in a short period of time—and have a meaningful project to add to your portfolio when the assignment wraps.

Benefits

Eligible talent get access to amazing benefits through Aquent Talent, including:

• Subsidized health, vision, and dental plans.
• Paid sick leave.
• Retirement plans with a match.
• Free online training through Aquent Gymnasium.