Community Service Officer

Work Location

This position currently works on-site only (no remote work).

Government Issued Photo Id Required For Entry

The City of Minneapolis does not sponsor applicants for work visas. Government issued photo id is required for entry.

Application Process and Educational Requirements

• Continuous Application Process
  • This job posting will be used for on-going hiring without closing for applications.
  • Applications will be reviewed in groups on an on-going basis as described in the Selection Process section below.
• Education
  • Must have a high school diploma or equivalent by conditional offer.
  • Must provide a college transcript and/or documented proof of enrollment or acceptance to a law enforcement program at a regionally accredited college/university by conditional offer.

Job Duties And Responsibilities

• Assists patrol officers in non-enforcement activities
• Responds to citizen requests for service
• Maintains police vehicles and equipment as assigned
• Picks up and delivers correspondence for the department and community organizations
• Identifies and reports criminal activity
• Aids citizens in identifying crime prevention techniques
• Recovers abandoned property
• Aids in traffic control of special events, major fires, parades and accidents
• Aids department officers or other agencies in providing transportation as requested
• Participates in recruitment and community engagement events
• Must pass periodic performance evaluations

Required Qualifications

• Must be at least 18 years of age by hire.
• Must be authorized to work in the United States.
• Must have a valid driver's license by hire.

Medical/Psychological Exams

Candidates must be deemed medically and psychologically fit. After a conditional job offer, candidates will be required to pass a medical examination which includes a physical screening, a work simulation test and a psychological exam.

Pre-Employment Medical Exams

Pre-employment medical exams are tentatively scheduled to begin in September.

Drug and Alcohol Testing

• All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made.
• Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing.
• Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position.

Physical Requirements

• Must be able to lift up to twenty-five (25) pounds.
• Requires close distance color, peripheral vision with ability to adjust focus.
• Police work is physically and mentally demanding.
• During the training academy, candidates will participate, and be assessed on, MPD Police Officer fitness requirements.

Background Check (Police)

• The City has determined that a thorough Minneapolis Police Department criminal background check is necessary for positions with this job title.
• Applicants must sign an informed consent allowing the City to obtain their criminal history information in connection with the position sought.
• Applicants who do not sign the informed consent form will not be considered for the position.

Selection Process

• Review and screen applications within 60 days of receipt.
• Background investigation, conducted by MPD.
• Department interviews are held while candidates are in the Background Investigation Process.
• Final selections and conditional job offers will be made within two weeks of Department Interviews.
• Medical Exams Pre-employment medical exams, including work simulation tests and psychological exams, are held within two weeks of conditional job offer and will take approximately six weeks to complete.
• Begin Work CSO academy begins 2-4 weeks from successfully completing all medical exam components.
• Interview Selection The hiring authority reserves the right to determine the maximum number of candidates to interview from the list of individuals who meet basic qualifications.
• Eligible List Statement The names of applicants who meet minimum qualification and who pass the screening process shall be placed on a continuous eligible list for employment consideration. This list will be certified in groups to the hiring manager who may use the list to fill a vacancy of the same job title on an on-going basis.
• Union Representation This position is represented by AFSCME General Unit (CAF).

Knowledge, Skills And Abilities

• Considerable knowledge of Police Department divisions, functions, goals and special programs.
• Considerable knowledge of community needs desires, social patterns and attitudes.
• Somewhat knowledge of State, Federal and Local laws, ordinances and law enforcement techniques.
• Knowledge of social services available to crime victims who need assistance.
• Law enforcement background highly desirable in some positions.
• May require bilingual skill depending on the community assigned.
• Good oral and written communication skills.
• Continuing employment contingent on satisfactory progress toward graduation from an approved law enforcement training program, and Minnesota POST Licensing, within specified time limits.