Community Service Officer

About the role

This position performs a variety of police related duties for the Clermont Police Department and is responsible for public safety work in various divisions or specialized units within the department.

Responsibilities

• Responds to emergency and non-emergency police calls such as: criminal incidents not in progress, fires (including vehicle, residential, commercial), arsons, gas leaks/hazardous material spills or explosions, burglaries (including residential, commercial and vehicle), stolen/recovered vehicles, missing juveniles/adults, emergency road closures, traffic positions, animal complaints, abandoned/disabled vehicles, theft, criminal mischief (vandalism), forgeries, frauds, counterfeit currency/checks, and other economic crime related calls.
• Patrols residential neighborhoods, commercial areas, and public parking lots; acts as a visible deterrence to criminals; locates disabled/abandoned vehicles; identifies parking violations; and directs traffic, handles traffic incidents, and assists in traffic investigations.
• Acts as a school crossing guard when required. Provides related assistance to the public and may provide first aid.
• Patrols area of assignment and maintains security of facilities, structures, traffic areas, access points, and/or grounds while safely operating motor vehicles.
• Performs basic crime scene duties such as lifting fingerprints, collecting evidence, establishing and securing crime scenes, completing reports, photographing evidence, and submitting collected evidence into property and evidence.
• Responds to department call-outs in cases of emergencies and natural disasters such as hurricanes, tornadoes, and floods.
• Performs various other law enforcement duties of an emergency and non-emergency nature as designated by a supervisor.
• Prepares appropriate offense/incident reports and performs data entry relative to crime analysis/crime reporting.
• Performs liaison functions between law enforcement agencies and the community; makes daily contacts with businesses and residents in assigned work areas; attends community meetings; and assists in community programs and events.
• Performs administrative functions such as maintenance of investigative logs; the collection, sorting, and filing of police reports, pawn slips, and evidence slips; the recording of supplemental information from victims of crimes; assistance of citizens with vehicle identification number verifications for title applications; and notification to victims of crime regarding recovery of their property.
• Transports lost and found children, witnesses, indigent individuals, truants, and complainants.
• May assist in processing of persons suspected of being under the influence of alcohol or controlled substances; testifies in court; and attends DUI/DWI hearings and depositions as required.
• Performs follow-up investigations to ensure resolution on excessive false alarms.
• Operates radio equipment and performs dispatch work as applicable to location assignment.
• May serve as a Field Training Officer (after obtaining FTO certification) for new Police Service Aides.
• May testify in Traffic Court, Juvenile Court, depositions (including felony/misdemeanor cases), traffic infraction hearings, criminal hearings, and civil trials as required.
• Wears the prescribed Police Department uniform that may include issued bullet resistant body armor and chemical agent.
• Works rotating shifts, evenings, weekends, and holidays.
• Performs other duties as assigned.

Requirements

• Must be 18 years or older at the time of application.
• High school diploma or GED.
• Two (2) years of experience in a position dealing with the public.
• Two (2) years of work experience involving administrative duties.
• Attend portions of Police Academy, completing required hours within twelve (12) months of employment.
• Depending on functional area of assignment, additional licensure, certification or training will apply to meet and maintain compliance with established regulatory standards and guidelines.
• Valid Florida Driver’s License and maintains possession throughout employment.

Qualifications

• Acceptable eyesight (with or without correction) with depth perception and able to distinguish colors.
• Acceptable hearing (with or without hearing aid).
• Communicates effectively both orally and in writing.
• Depth perception, distinguish colors.
• Regular driving.
• Endure sustained acts of physical exhaustion and endure periods of duty under unfavorable and life threatening situations.
• Maintains all physical requirements needed to complete certification requirements.

Skills

• Ability to communicate effectively both orally and in writing.
• Ability to operate radio equipment and perform dispatch work as applicable to location assignment.
• Ability to patrol residential neighborhoods, commercial areas, and public parking lots.
• Ability to respond to emergency and non-emergency police calls.
• Ability to perform basic crime scene duties.
• Ability to patrol area of assignment and maintain security of facilities, structures, traffic areas, access points, and/or grounds.
• Ability to perform administrative functions such as maintaining investigative logs, sorting and filing police reports, and assisting with vehicle identification number verifications.
• Ability to transport lost and found children, witnesses, indigent individuals, truants, and complainants.
• Ability to perform follow-up investigations to ensure resolution on excessive false alarms.
• Ability to operate motor vehicles safely.
• Ability to wear the prescribed Police Department uniform that may include issued bullet resistant body armor and chemical agent.
• Ability to work rotating shifts, evenings, weekends, and holidays.

Benefits

The City of Clermont offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more. Specific details can be discussed during the hiring process.