Community Rating Systems (CRS) Coordinator

About the role

The CRS Coordinator serves as the primary point of contact regarding the County’s participation in the Federal Emergency Management Agency (FEMA) National Flood Insurance Program (NFIP). They initiate, manage, and document the Community Rating System (CRS) activities, including ongoing education and training.

Responsibilities

• Serves as the primary point of contact regarding the County’s participation in the Federal Emergency Management Agency (FEMA) National Flood Insurance Program (NFIP).
• Initiates, manages, and documents the Community Rating System (CRS) activities, including ongoing education and training.
• Understands the functions of the other departments and be able to work with each department.
• Be able to assemble, and gather appropriate data, documentation, and information in preparation for the CRS visits and audits, and maintain the documentation for the community’s CRS application, modifications, cycle verification visits, and annual re-certifications.
• Assists in the coordination of the County’s Floodplain Management Program ensuring that the County meets FEMA’s minimum NFIP participation requirements.
• Affords assistance to FEMA and State Floodplain Manager representatives during Community Assistance Visits (CAV), CRS Program reviews and other floodplain management program activities.
• Coordinates Community Assistance Visits (CAV), reviews, studies, plans, and other floodplain related projects, as initiated by state and federal agencies.
• Provides assistance to FEMA and State Floodplain Manager representatives during Community Assistance Visits (CAV), CRS Program reviews and other floodplain management program activities.
• Completes CRS Activity Worksheets.
• Manages all aspects of the Community Rating System program, including Representing the County at meetings and workshops as mandated by the State of Florida, as directed.
• Follows up on all efforts needed to comply with the CRS program, including the annual audit of elevation certificates, permit lists and mailing the annual brochures.
• Reviews, researches, and compiles materials in the application of the Counties NFIP and CRS program for flood insurance discounts.
• Conducts as annual review of the FEMA “Repetitive Loss” list to identify properties, located within the County, to verify accuracy and establish priorities for possible mitigation.
• Corresponds with FEMA to verify the “Repetitive Loss” list accuracy as requested.
• Maintains complete and accurate records, files, and documentation for the program, including the Community Floodplain Reference Library that keep the community eligible to participate in FEMA’s NFIP, CRS program, elevation certificates, flood insurance rate maps and studies as required.
• Responds to National Flood Insurance Program inquiries from FEMA through investigation and providing written reports on the completed results to the appropriate requestor and keeps Building Official informed of request.
• Appears as a witness and provides testimony when needed for code enforcement floodplain violations and hearings.
• Prepares all require reports for all active FEMA mitigation grant projects for submission to the State NFIP and/or Emergency Management Office.
• Represents the County at meetings and workshops as mandated by the State of Florida, as directed.
• Follows up on all efforts needed to comply with the CRS program, including the annual audit of elevation certificates, permit lists and mailing the annual brochures.
• Makes sure compliance to higher regulatory standards.
• Serves as the County’s Community Rating System (CRS) Coordinator and follows up on all efforts needed to comply with this program, including but not limited to maintaining and improving, when possible, the rate classification.
• Tracks changes in the Community Rating System (CRS) program and completes verification and annual CRS recertification.
• Participates in the Local Hazard Mitigation Strategy Team, the Multi-Jurisdictional Program for Public Information (PPI), County Floodplain Management Program, etc.
• Explains floodplain development and National Flood Insurance Program (NFIP) requirements to the general public, elected officials, developers, architects, land surveyors, planners, and engineers.
• Acts as liaison to outside agencies, property owners, developers, land surveyors, insurance companies, lenders, elected officials, and the general public regarding floodplain issues, regulations, requirements and available resources.
• Implements and presents public FEMA program information.
• Works with and coordinates with the public, local insurance agents, real estate agents, and other private and/or non-profit sector groups that are involved in floodplain management activities in the community.
• Other duties may be assigned by the Building Official or Floodplain Manager.
• Performs other related work (including weather or extreme emergency duties) as required.

Requirements

• High school diploma or equivalent.
• Five (5) or more years of progressively responsible experience in the building construction field, Community Development, permitting, such as with a building or planning department or another regulatory agency or as a contractor.
• Three (3) or more years in a business environment required.
• Valid driver's license required with valid Florida driver's license required within 30 days of hire.
• Must possess certification as a Certified Floodplain Manager (CFM) or obtain certification within (1) year of employment.
• More Bachelor’s or Associate degree in Building Construction, Engineering, Architecture, Planning, Geography, Natural Resources, Environmental Science, or a related course of study to the occupational field.
• Experience in Geographic Information Systems (GIS), Floodplain, data management, or related field is desirable.

Qualifications

• Knowledge of FEMA regulations, guidelines for flood mitigation grant work and processes.
• Knowledge of the National Flood Insurance Program (NFIP) and Community Rating System (CRS).
• Knowledge of pertinent federal, state, and local codes, laws and regulations pertaining to Floodplain Management.
• Knowledge of the principles and practices of planning, siting, designing, constructing, and maintaining residential and commercial buildings in coastal areas.
• Knowledge of FEMA Hazard Mitigation Assistance Grants, Letter of Map Revisions and Amendments, and management of Flood Insurance Rate Maps (FIRM).
• Ability to prepare and present clear, concise reports both orally and in writing.
• Ability to establish and maintain effective working relationships and communications with homeowners, contractors, public officials, fellow employees, and the general public.
• Ability to use various computer software programs such as Word, Excel, GIS (Arc View, etc.), and particularly those related to the NFIP permit requirements.
• Ability to manage efficient and effective documentation and record systems.
• Proven experience in following through with assigned tasks.
• Proven experience in prioritizing and handling numerous tasks at once.
• Ability to work well under pressure.
• Skilled in public speaking and interpersonal relations with the public.

Skills

• Knowledge of FEMA regulations, guidelines for flood mitigation grant work and processes.
• Knowledge of the National Flood Insurance Program (NFIP) and Community Rating System (CRS).
• Knowledge of pertinent federal, state, and local codes, laws and regulations pertaining to Floodplain Management.
• Knowledge of the principles and practices of planning, siting, designing, constructing, and maintaining residential and commercial buildings in coastal areas.
• Knowledge of FEMA Hazard Mitigation Assistance Grants, Letter of Map Revisions and Amendments, and management of Flood Insurance Rate Maps (FIRM).
• Ability to prepare and present clear, concise reports both orally and in writing.
• Ability to establish and maintain effective working relationships and communications with homeowners, contractors, public officials, fellow employees, and the general public.
• Ability to use various computer software programs such as Word, Excel, GIS (Arc View, etc.), and particularly those related to the NFIP permit requirements.
• Ability to manage efficient and effective documentation and record systems.
• Proven experience in following through with assigned tasks.
• Proven experience in prioritizing and handling numerous tasks at once.
• Ability to work well under pressure.
• Skilled in public speaking and interpersonal relations with the public.

Benefits

Employee Assistance Program (EAP): ComPsych – offers all employees and their family members with emotional, financial, legal, and work/life balance support. LAMP counselors available for personal support including emotional, substance abuse, marital, and financial issues. Five (5) free visits annually for employees and covered family members.

Pay

Expected Starting Salary Range: $58,141.44 - $75,583.87

Schedule

Work Hours: Monday - Friday, 7:30am - 4:30pm