Community Manager - Sawmill Point

About the role

As a Community Manager with Bell Partners, you will lead and direct all community operations to ensure quality services and a high degree of customer satisfaction. You will lead and motivate community staff members to provide services to residents and maintain a high level of resident satisfaction. You will also be responsible for recruiting, hiring, onboarding, managing, and providing feedback to associates.

Responsibilities

• Motivate associates through recognition programs, training, and team building
• Ensure team meets BAL strategic drivers
• Train staff members on proper leasing techniques and resident service
• Ensure property performance is maximized, including walking the grounds and inspecting apartments
• Tour visitors and guests to show amenities, apartments, models, community, etc. (this may involve walking on hills and up and down 3 flights of stairs)
• Conduct regular performance appraisals and address any employee relations or associate concerns
• Maintain complete and accurate associate files and a high level of associate satisfaction, measured by periodic surveys
• Conduct weekly meetings with leasing and maintenance staff
• Develop and administer community budget, and evaluate unit prices in accordance with the market and budget goals
• Develop an annual marketing plan and conduct marketing reviews monthly
• Obtain bids for all contract services and oversee routine capital projects, coordinate with Construction Services, as necessary
• Hold responsibility for 35% of leasing activities
• Regular attendance and punctuality

Requirements

• BA/BS in business, sales, or related field, relevant experience, or a combination
• Successful supervisory experience
• 3+ years’ experience in a property management role preferred

Skills

• Ability to build, lead, and serve on teams
• Strong marketing skills required
• Advanced mathematical skills and ability to analyze and explain financial reports
• Strong working knowledge of MS Office Suite including MS Excel
• Superior interpersonal skills and the