Community Manager

About the role

Valley Estates Heber Springs is seeking a dedicated and skilled Community Manager to oversee our apartment community in Heber Springs, AR. In this role, you will plan and direct the day-to-day activities of the property, including maintenance staff and vendors, to ensure the goals and objectives of the property are accomplished.

Responsibilities

• Market and lease available apartments in full compliance with fair housing laws
• Provide a high level of customer service and connect with residents
• Collect and deposit rent, late fees, and deposits using property management software
• Screen and qualify prospective residents
• Oversee renovation of vacant units and ensure they are prepared for rental
• Manage property expenditures in accordance with the budget
• Respond to resident requests or complaints in a timely and courteous manner

Requirements

• Minimum of two years of multi-family property management experience
• One year of management experience with a proven track record for successful leasing and renewal rates
• LIHTC experience preferred
• Strong Microsoft Office and property management software skills
• Excellent problem-solving, multi-tasking, and organizational skills
• Ability to empathize with residents and staff while enforcing community rules and policies
• Strong communication ability, both verbally and in writing

Benefits

• Competitive salary and benefits package, including health, dental, and vision insurance
• Paid time off and retirement benefits
• Medical benefits starting on the 1st of the month following 30 days of employment
• Supportive and inclusive work environment
• Opportunities for growth and advancement with a successful company