Community Manager - Remote Work

About the role

We are seeking a Community Manager to nurture and grow our online communities by fostering genuine connections between our brand and its audience. You will be the day-to-day voice of the brand across community platforms, ensuring members feel heard, supported, and engaged.

Responsibilities

• Manage daily interactions within online communities across platforms such as LinkedIn, Discord, Facebook Groups, and forums.
• Develop and execute engagement initiatives including Q&As, polls, challenges, and community events.
• Moderate community spaces, enforce guidelines, and handle escalations with professionalism and empathy.
• Collaborate with social media, content, and customer success teams to align community activity with brand goals.
• Track and report on community metrics including engagement rates, member growth, and sentiment.
• Identify and surface member feedback, trends, and insights to internal stakeholders.

Requirements

• 3+ years of experience in community management or social media.
• Experience building and moderating online communities on platforms such as Discord, Reddit, or Facebook Groups.
• Strong interpersonal and written communication skills with a genuine passion for community building.
• Ability to manage multiple community channels simultaneously while maintaining quality and consistency.
• Familiarity with community analytics and social listening tools.

Benefits

• 100% remote work.
• Work-from-home hardware setup.
• Flexible hours - make your schedule.
• PTO, parental leave, and other special leaves.
• An excellent compensation package— well above the market average.
• Healthcare coverage (Vision and Dental).
• Life Insurance.
• 401K Plan.
• You can grow at the speed of your learning curve.
• Diverse and multicultural work environment.
• An innovation-driven environment that provides the support and resources for its professionals to thrive.