Community Manager

About the Role

The Community Manager serves as the strength of the property by administering and supervising the overall management of a multi-family property. The ideal candidate will be responsible for the global governance of the property, ensuring compliance with Company policies and procedures, Fair Housing, and other applicable laws and regulations. A heavy emphasis is placed on compliance processes for certifications and HAKC reporting.

Reports to: Regional Property Supervisor, Regional Vice President, Vice President, Owner, and/or Owner’s representative.

Supervises: Entire on-site staff.

Responsibilities

• All functions related to multi-family property leasing.
• All functions related to multi-family property marketing.
• All functions related to multi-family resident relations.
• Generate and maximize property income.
• Monitor, maintain, and control property expenses.
• Ensure accurate and on-time submission of all reports.
• Understand, analyze, and correct property financial statements and reports.
• Monitor, supervise, and direct the entire property team.
• Adhere to all federal, state, and local employment laws, as well as Company’s HR policies and procedures.
• Other duties as assigned.

Requirements

• High School Diploma or equivalent; college degree preferred.
• 1 to 2 years of experience in multi-family property management.
• Certified Apartment Manager (CAM) preferred.
• Accredited Resident Manager (ARM) preferred.
• Active/participatory apartment association membership preferred.

Skills

• Proven employment history in property management, sales, marketing, and customer service.
• Supervisory skills sufficient to hire, lead, direct, and evaluate on-site team members.
• Strong written and verbal communication skills.
• Ability to interact professionally with residents, vendors, contractors, and clients.
• Proficiency in mathematical skills.
• Proficiency in property management software(s) and Microsoft Office (Word, Excel, PowerPoint).
• Basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and local, city, and state ordinances.

Qualifications

• Compliance and recertification experience.
• Organized leader capable of ensuring deadlines and goals are achieved.
• Strong attention to detail and resident services to ensure property success.