Community Manager
About the role
The ideal candidate will lead a community in Florida, overseeing property performance, managing a team, and fostering a welcoming environment that reflects Wendover's care-first culture.
Responsibilities
Act as the site-level CEO—overseeing property performance, leading your team, and ensuring a high-quality living experience for our residents.
Create a welcoming environment that reflects the best of Wendover's care-first culture.
Lead, coach, and mentor your leasing and maintenance teams to achieve site goals.
Conduct regular performance check-ins and annual reviews with clarity and purpose.
Foster a collaborative, inclusive, and high-performing team culture.
Partner in the development of annual budgets and manage daily financials.
Monitor and control operating expenses and recommend efficiency opportunities.
Track and report on community performance, occupancy, and collections.
Oversee work schedules, preventative maintenance programs, and vendor coordination.
Ensure timely completion of service requests and high-quality repairs.
Maintain safety, curb appeal, and long-term asset preservation.
Develop and maintain strong relationships with third-party vendors.
Manage service contracts, vendor performance, and ensure timely project execution.
Keep accurate inventory of maintenance supplies and control purchasing within budget.
Deliver outstanding customer service to residents, vendors, and stakeholders.
Ensure timely, empathetic response to all service requests and inquiries.
Foster a sense of community through resident events and thoughtful communication.
Ensure full compliance with company policies and LIHTC regulations.
Keep resident files, applications, and documentation audit-ready.
Enforce safety protocols and ensure zero tolerance for lost-time accidents.
Execute local marketing strategies to drive qualified traffic and increase occupancy.
Monitor leasing performance and adjust tactics to meet occupancy and revenue goals.
Requirements
Bachelor's degree preferred
1+ year of experience managing a LIHTC (Low-Income Housing Tax Credit) property
CAM, CAPS, or CPM designation preferred
Deep understanding of affordable housing compliance and operations
Experience managing budgets, teams, and resident concerns in real-time
Proficiency in Microsoft Office, property management software, and social media
Strong communication, time management, and problem-solving skills
Natural relationship-builder with the ability to connect with diverse residents and teammates
Highly organized, adaptable, and comfortable managing multiple priorities in a fast-paced setting
Professional appearance and a polished, customer-first demeanor
Confidence, adaptability, and a passion for purpose-driven work
A mindset of care, curiosity, and continuous improvement
About The Working Environment
You'll work in a professionally managed on-site office, leading a team and engaging directly with residents. This full-time position may require occasional evenings or weekends and may exceed 40 hours per week depending on operational needs.
Benefits
Competitive pay and a supportive work environment
Wendover Life+, our comprehensive total rewards package designed to help you thrive at work - and in life
Health & Wellness: Medical Insurance, Dental & Vision Insurance, Health Savings Account (HSA), Short-Term & Long-Term Disability, Life Insurance, Employee Assistance Program (EAP)
Financial & Lifestyle Perks: 401(k) Retirement Plan with 100% company match up to 3%, Rent Discounts at select Wendover communities, Ongoing Learning & Tuition Reimbursement Opportunities for Career Advancement and Leadership Growth