Community Manager

Responsibilities

• Provides leadership and direction to all staff at the property.
• Hires (for open positions approved by the Regional Property Manager), trains, completes and conducts performance evaluations for all staff at the property, recommends salary increases, and when required, counsels, disciplines, and terminates employees under his/her direct control in accordance with company policy.
• Affirms schedules and assigns staff for office work as well as routine and emergency work.
• Approves and schedules paid and unpaid time off requests from staff.
• Trains staff in safe operating procedures, and accurately reports all accidents and emergency situations to appropriate personnel.
• Creates, designs, and executes marketing campaigns for leasing of rental units, including promotion, tours of property and rental units.
• Prepares, processes, modifies, and signs lease agreements and related forms.
• Maintains knowledge of competition and market conditions affecting leasing and operations and makes adjustments to the business and marketing models to ensure the Company remains competitive and in compliance with applicable federal and state laws.
• Ensures all residents living in the community meet compliance and eligibility requirements as established by the appropriate local, state, and/or federal agencies.
• Assists in preparation and implementation of the annual budget and maintains accurate financial records for the property, including payroll records, daily bank deposits, and control of the cash accounts at the property.
• Maintains vacancy information reports as required by corporate, investors, and monitoring agencies.
• Supervises any outside contractors working on the property.
• Performs physical needs assessments, negotiates contracts with vendors, and ensures work is completed by the agreed-upon deadline.
• Participates in and directs office and maintenance staff regarding all move-in/out and agency inspections and inspection processes.
• Meets and works with residents, resident organizations, and resident services providers to address issues, make improvements, and maintain positive relations.
• Complies with all Company Accounting and Operations directives, policies, and procedures.
• Continually inspects property recording deficiencies, making improvements and taking any required actions according to Company guidelines.

Qualifications

• Two or more years’ experience in multi-family residential property management, preferably with experience with direct supervision of employees.
• Multi-family residential leasing experience required.
• Accredited Resident Manager or similar designation preferred.
• Accounting/Financial and Administrative background preferred.
• Tax Credit, Section 8, and/or Public housing experience preferred.
• High School Diploma or equivalent required.
• Two or more years of college preferred.
• Required certifications or licenses preferred, or the ability to obtain within one year required.