Community Manager

Responsibilities

LEAD AND INSPIRE YOUR TEAM: Lead and inspire your team, including hiring, training, and evaluating office and maintenance staff.

OVERSEE OPERATIONS: Oversee leasing, marketing, recertifications, and administrative functions.

EARN REVENUE AND COMPLIANCE: Ensure seamless financial operations, including accounts payable/receivable, rent collection, and delinquency management. Build strong relationships with residents and handle tenant/landlord relations, including conflict resolution. Maintain compliance with affordable housing programs (HDC, HCR, HUD, LIHTC, etc.).

MANAGE MAINTENANCE: Supervise property maintenance and ensure timely, high-quality service.

MANAGE FINANCIALS: Develop and manage the property’s financial budget. Prepare key reports to track performance and identify opportunities for improvement.

TAKE ON SPECIAL PROJECTS: Take on special projects that enhance the community and drive operational success.

Compensation

$80,000.00 - $85,000.00 / year

Annual Performance Bonus

Compensation for this position is dependent on a variety of factors, including individual qualifications and geographical location. The range provided is intended to offer a general guideline and may vary based on these factors. Final compensation offers will be determined based on a comprehensive assessment of the candidate's background and the specific requirements of the role.

Qualifications

PROPERTY MANAGEMENT EXPERIENCE: 3+ years of property management experience.

FINANCIAL KNOWLEDGE: Expertise in affordable housing programs (Project-Based Section 8, LIHTC, etc.), strong financial acumen, including budget management and accounting principles.

SOFTWARE SKILLS: Experience with RealPage, OneSite, and JD Edwards (or similar property management software).

LEADERSHIP SKILLS: Proven leadership skills with direct supervisory experience.

PROBLEM-SOLVING: A proactive, problem-solving mindset with a passion for creating great living experiences.

CONFIDENTIALITY AND PROFESSIONALISM: Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.

ACCOUNTABILITY AND RESILIENCE: Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance.

CROSS-FUNCTIONAL SUCCESS: Fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.