Community Manager

About the role

The Community Manager is responsible for the overall performance of their assigned property. Duties include managing and directing the on-site staff, leading leasing and marketing activities, market analysis, resident relations and preparation/management of property budgets.

Responsibilities

• Manage and direct the on-site staff
• Lead leasing and marketing activities
• Market analysis
• Resident relations
• Prepare and manage property budgets
• Ensure all physical aspects of the property are fully functional and maintained
• Frequent interaction with residents, focusing on relationship development and resident retention
• Achieve the highest possible net operating income through effective cost control
• Develop yearly operating and capital budget plans
• Maintain strict adherence to State and Federal Fair Housing Laws
• Communicate effectively with site staff members and ensure compliance of all personnel policies and procedures
• Provide direction and oversight to property maintenance staff
• Ensure units/space conditions are in market-ready condition
• Promote and teach safe work practices and ensure all safety of site and the occupants
• Perform regular inspections of managed property
• Bid, negotiate, and manage vendor service contracts and one-time projects
• Train and mentor office staff in an effort to implement sales and marketing materials
• Provide reports as required
• Responsible for rental collection and posting as well as inputting invoices
• Perform other tasks as assigned

Qualifications

• 3 years of property management and/or equivalent experience required
• Strong financial management skills and well versed in budgeting, forecasting, and cost control
• Solid multi-tasking skills and ability to meet deadlines
• Solid understanding and experience with Tax Credit Affordable housing properties
• Professional and effective communication with co-workers, residents, vendors, and corporate staff
• Proficient with Microsoft Office (Excel, Word, and Outlook)
• Willingness and ability to work weekends and holidays when required
• Valid drivers license
• Yardi experience preferred
• High school diploma or equivalent; some college strongly preferred