Community Manager
About the role
Continental Properties is looking for an experienced Community Manager to oversee our beautiful Avanterra Wolf's Crossing residential apartment community in Oswego, IL. This position offers a competitive compensation package and the opportunity to receive additional earnings through leasing and resident renewal incentive programs, as well as a lucrative quarterly CNOI bonus.
Responsibilities
Our Community Managers are a key business leader responsible for the successful operations of their community. This position will deliver an exceptional living experience for all residents while creating a positive and productive work environment for the team. You will report to the Regional Director/Vice President.
- Develop and manage operating budgets, drive revenue through strategic sales, marketing, customer service, and strong knowledge of submarket, and ensure the community is hitting its performance goals
- Deliver an exceptional customer experience by bringing a courteous, professional attitude to every interaction while ensuring our community always looks its best
- Hire top talent, invest in their growth, and create a culture of engagement and development that keeps people motivated and thriving in a dynamic workplace
- Oversee day-to-day operations while ensuring residents feel valued, heard, and proud to call your property home
- Compile and present monthly performance KPI and financial reports, providing comprehensive analysis of historical data and outlining a strategic plan to enhance future outcomes
Requirements
- 3+ years of residential community management experience with a proven track record of leading and developing high-performing teams
- A sharp business mind with hands-on experience building budgets, driving NOI growth, and an unmatched commitment to delivering an exceptional resident experience
- Tech-savvy and ready to hit the ground running with experience with Onesite, Ops Technology, AIRM, Funnel, and Compliance Depot (a plus)
- Thrives in a flexible schedule environment—including evenings, weekends, and holidays—and is comfortable balancing desk work with being on your feet, touring the community, and staying active throughout the day
Benefits
Our award-winning culture fosters innovation and empowers our team members to lead. Some of the reasons our team members continue to vote for us as a Top Workplace include:
- Career Growth: tools, training, and opportunities for a meaningful career with long-term growth potential
- Mental Health & Wellness: comprehensive mental health support, including 8-free counseling sessions per year and access to additional wellness resources
- Balance: generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months
- Community & Connection: informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture
- Culture of Belonging: commitment to evolving our culture where team members feel a sense of belongingness each day
- On-Site Living: discount on our on-site apartments
- Performance Incentives: enticing incentive programs, from additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance
- Industry-Leading Benefits: comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance
- Family Support: 6-weeks paid parental leave and family-forming & fertility resources (up to 12-weeks leave for birth mothers)
Pay
The posted salary range is $73,000-$83,000. Final compensation is based on a variety of factors, including a candidate’s experience, skills, qualifications, and internal equity.