Community Manager

Duties and Responsibilities

• Cover all business in accordance with company policies and procedures, Fair Housing, Fair Credit Reporting Act, OSHA and all other applicable federal, state, and local laws.
• Assist in formulating budgets for each upcoming calendar year.
• Ensure all rents are collected when due and posted in a timely manner.
• Maintain and deposit bank accounts daily and enter deposits into Yardi daily.
• Handle evictions, utility cut-offs, and landlord liens as necessary.
• Communicate with vendors and contractors regarding work scheduling, billings, and insurance.
• Approve and submit all invoices to corporate office for payment.
• Control and safeguard petty cash fund, regularly balancing and submitting reimbursement requests.
• Hire, train, motivate, supervise, and discharge on-site staff as needed.
• Create weekly staff schedules, maintain office and model apartment conditions, and attend corporate/regional meetings.
• Create and submit reports to corporate office as required and review on-site reports for accuracy.
• Maintain positive customer service attitude and handle resident complaints or issues.
• Conduct periodic inspections with residents on move-in/move-outs and review notices to vacate.
• Coordinate with service staff to ensure timely reconditioning of apartments after move-out.
• Manage marketing and leasing activities, conduct market surveys, and show property to prospective residents.
• Complete safety training with new employees, conduct property inspections, and report incidents to Risk Manager.

Qualifications

• At least three (3) years of experience in on-site property management.
• A successful track record of accomplishments.
• Experience in distressed asset repositioning.
• Bilingual proficiency.

Computer Skills

• Microsoft Office Applications
• Yardi or similar programs

Office Equipment

• Computer
• Telephone
• Calculator
• Copy machine
• Fax machine
• Key machine

Work Hours

• Minimum of 40 hours per week (typically 8:30 a.m. to 5:30 p.m. Monday through Friday).
• Schedule subject to change based on market conditions, daylight savings time, and/or Regional Supervisor's request.
• Available evenings, nights, and weekends for staffing needs and emergencies.

Education/Training

• High school diploma or equivalent required.
• College degree is a plus but not required.
• Ability to read, write, and perform intermediate mathematical functions.
• Cam or CPM certification a plus.