Community Manager

About the Role

At CCMC, we specialize in large-scale community management, transforming the industry through a resident-centric focus. Our core values—Integrity, Respect, Service, and Community—guide everything we do. We're seeking a passionate Community Manager to join our team and make a lasting impact.

Responsibilities

• Drive Community Initiatives: Lead daily operations, ensuring that community goals align with CCMC’s mission. Oversee assets, vendors, and resources while ensuring compliance with governing documents.
• Foster Collaborative Relationships: Build strong connections with residents, board members, and staff through open and respectful communication.
• Ensure Financial Accountability: Manage budgets, prepare variance reports, and implement board directives, ensuring financial transparency and alignment with community goals.
• Maintain Risk Management Compliance: Develop and execute risk management programs, ensuring adherence to policies and long-term planning.
• Develop & Motivate Teams: Lead and mentor the onsite team, focusing on delegation, collaboration, and performance development.
• Guide Strategic Decisions: Advise the board on long-term planning and policy-making, anticipating challenges and aligning with community goals.
• Engage the Community: Facilitate resident meetings and build opportunities for active participation, ensuring a sense of inclusion and belonging.

Requirements

• Three or more years of onsite community management (HOA) or similar experience (hospitality, parks and recreation, city government), with a strong operational and financial background.
• Bachelor’s degree, designations, or certifications in a related field (highly preferred).
• CAM license required upon hire in Florida, Nevada, and Georgia (within 90 days of hire in all other states).
• Commitment to Integrity, Respect, Service, and Community, with a passion for enhancing the resident experience.
• Strong verbal and written communication, with the ability to engage and listen to diverse stakeholders.
• Skilled in delegation, coaching, and mentoring to build motivated and high-performing teams.
• Ability to navigate change and resilience in addressing challenges while improving the resident experience.
• Self-awareness to recognize and regulate your own behaviors and reactions.
• Growth mindset: open to feedback from others, and committed to professional and personal growth.
• Must pass a pre-employment drug screen, background check, motor vehicle check, and credit check.

Physical Requirements

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate a vehicle to perform certain job functions. (Note: A valid state driver’s license, clean motor vehicle report, and current automobile insurance are required. CCMC may periodically review motor vehicle reports.)

Benefits

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance

Most importantly, a caring team who is dedicated to your success!

If you require reasonable accommodations during the application process or in performing the job duties, please email talent@ccmcnet.com so we can review next steps together.