Community Manager

About the role

The Community Manager is responsible for the day-to-day operations, physical assets, and maximizing the financial returns of assigned property. They effectively coordinate business operations of HUD/RD or Tax Credit properties, leasing, collections, marketing resident services, maintenance, risk management, expense control, information reporting, and compliance with applicable laws and company policies.

Responsibilities

• Implement strategies for enhancing the value of the assets.
• Process rent increase notices, track and implement when scheduled.
• Responsible for tracking and reconciling properties' Accounts Receivables.
• Responsible for approval, issuance, and timely processing of unpaid and late rent notices.
• Make recommendations to management for improvement of company policies, procedures and practices.
• Communicate with Supervisor regarding the overall function of the property.
• Handle resident evictions along with the service and preparation of appropriate notices.
• Issue and ensure timely processing of 30/14 notices.
• Responsible for collection of rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner.
• Log and collect late charges, NSF, and other charges.
• Deliver rent increase notices to residents.
• Manage all property staff with guidance from Portfolio Managers.
• Promote harmonious relations among tenants, employees, owners, and the local community.
• Maintain a pleasant, helpful manner at all times.
• Complete and submit timely weekly reports; maintain neat and legible records at all times.
• Assist Portfolio Managers in preparing for property inspections.

Requirements

Essential Duties:

• Implement strategies for enhancing the value of the assets.
• Process rent increase notices, track and implement when scheduled.
• Responsible for tracking and reconciling properties' Accounts Receivables.
• Responsible for approval, issuance, and timely processing of unpaid and late rent notices.
• Make recommendations to management for improvement of company policies, procedures and practices.
• Communicate with Supervisor regarding the overall function of the property.
• Handle resident evictions along with the service and preparation of appropriate notices.
• Issue and ensure timely processing of 30/14 notices.
• Responsible for collection of rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner.
• Log and collect late charges, NSF, and other charges.
• Deliver rent increase notices to residents.
• Manage all property staff with guidance from Portfolio Managers.
• Promote harmonious relations among tenants, employees, owners, and the local community.
• Maintain a pleasant, helpful manner at all times.
• Complete and submit timely weekly reports; maintain neat and legible records at all times.
• Aid in property inspections.

Qualifications

Qualifications:

• Bachelor’s degree in Business Administration, Real Estate, or related field.
• Minimum of 3 years of property management experience.
• Experience with HUD/RD or Tax Credit properties preferred.
• Strong communication and interpersonal skills.
• Ability to handle sensitive situations with professionalism and confidentiality.
• Proficiency in Microsoft Office Suite.
• Valid driver’s license and reliable transportation.

Skills

Skills:

• Excellent verbal and written communication skills.
• Ability to handle sensitive situations with professionalism and confidentiality.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Knowledge of state residential landlord & tenant acts and federal housing laws.
• Proficiency in Microsoft Office Suite.

Benefits

• Medical, Dental, Vision, Rx, PTO
• 11 Paid Holidays
• Short- & Long-Term Disability and Life Insurance
• Employee Assistance Program
• Accident/Cancer Plan
• Medical and Dependent Care Flex Benefit

Pay

Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.

Schedule

Monday-Friday (8am-5pm)

Location

Federal Way, WA