Community Manager - Arlington, TX

Description

Position Overview
Valiant Residential is seeking a Community Manager responsible for supervising, controlling, and planning the day-to-day activities of the apartment community. They implement company policies, procedures, and programs to maintain a well-managed, well-maintained building and ensure compliance with regulatory agencies and investors.

Why Work at Valiant?

At Valiant Residential, we build careers. Consistently ranked as a "Top Place to Work," we offer competitive total compensation, comprehensive benefits, and career development opportunities. We foster a collaborative culture and a commitment to innovation.

What You’ll Be Doing

• Screen, hire, orient, and train new personnel
• Support staff to encourage teamwork and lead as an example
• Handle administrative processes such as performance evaluations, salary reviews, time sheets, change of status forms, etc.
• Determine transitions and promotions for on-site personnel
• File reports regarding work-related injuries
• Maintain accurate records of community transactions and submit on a timely basis
• Prepare annual budgets and income projections
• Ensure timely collection, posting, and depositing of rents and late fees/check charges
• Review, code, and approve invoices for payments
• Make daily bank deposits
• Ensure the property is rented to its full capacity
• Utilize marketing strategies to secure prospective residents
• Oversee leasing practices to ensure they conform to federal, state, and local law
• Ensure credit and criminal reports are obtained for all prospective residents and that company policies and standards regarding income and prior rental history are met
• Prepare, process, and sign all leases and related forms or supervise others in doing so
• Collect rents and late charges, handle delinquent accounts, or supervise others in doing so
• Aggressively pursue lease renewals
• Send notices out at least 45 days before expiration
• Supervise leasing employees, ensuring good closing techniques
• Handle evictions and landlord liens
• Maintain all resident files, including move-in sheets, move-out notices, security dispositions, and warnings
• Ensure residents are provided with a clean, safe, and well-maintained community
• Ensure maintenance requests are handled on an immediate one-call basis, if possible, and notify residents if parts must be ordered, causing a delay
• Maintain the common areas
• Ensure the availability of make-ready vacant units
• Oversee risk management and emergency procedures
• Continually inspect the property and improvements, recording deficiencies and taking necessary action within budget limits
• Maintain key control coding for all units and areas
• Handle emergencies
• Report accidents and emergency situations to the Regional Community Supervisor immediately and prepare all proper reports
• Be available 24 hours/7 days a week unless the Regional Property Supervisor has been notified
• Monitor parking lot for unauthorized vehicles
• Review weekly reports for accuracy and completeness
• Supervise outside contractors working on the property
• Prepare the property for code inspections, mortgage inspections, and all other inspections as directed by the Regional Community Supervisor
• Report any violations of company policy by employees to the Regional Community Supervisor
• Develop and enforce community policies and rules

Requirements

• Minimum of 3+ years of property management experience
• Ability to apply logical thinking principles to define problems, collect data, establish facts, draw conclusions, and initiate appropriate courses of action
• Strong verbal and written communication skills in English to interact with team members, residents, vendors, and other stakeholders
• Bilingual in Spanish is a plus
• Achieve Fair Housing certification before interacting with prospects or residents
• Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications
• Knowledge of OSHA laws and regulations
• Ability to work evenings and weekends
• Present self in a neat, clean, and professional manner throughout the workday and/or whenever present in the community
• Comply with expectations as demonstrated in the Employee Handbook
• Successfully pass a drug test
• College degree preferred
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred