Community Facility Leader - North Laurel Community Center

Essential Duties And Responsibilities

• Sets a positive example for fellow contingent staff, provides leadership, and shares knowledge.
• Expert proficiency with ActiveNet membership and program registration to include running detailed reports and troubleshooting.
• Provides before and after-hours registration support when main office registration is closed.
• Provides administrative support including data processing, filing, completing facility forms, making phone calls as directed, and daily cash drops.
• Handles ActiveNet room rental reservations and/or room reservation requests.
• Ability to accurately recite pool rules and aquatics procedures, where applicable.
• Responsibility of keys and alarm codes and opening and closing of the center.
• Availability and flexibility to cover a variety of shift times as needed. Including early mornings, late nights, weekends, and holidays.
• Performs center safety and maintenance checks.
• Aids customers with online program registration.
• Covers equipment setup and take-down, monitors equipment usage, and answers phones.
• Coordinates marketing and program promotion to all customers.
• Assists in planning and directing the daily operation of the center.
• Maintains cleanliness of interior and exterior appearance of the center.
• Communicates clearly and courteously with internal and external customers.
• Reports accidents, injuries, incidences and property loss/damage.
• Maintains control of center patrons and enforces center rules.
• Wears the provided Recreation and Parks shirt and employee badge.
• Knows Microsoft Office Suite.
• Exemplifies the mission, vision, and core values of the Howard County Recreation and Parks Department.

Special Qualifications

• Is flexible, reliable, and responsible.
• Possesses good communication and organizational skills.
• Able to work independently and under pressure.
• Enjoys working and able to maintain effective relationships with the public.
• Able to communicate clearly and effectively to manage large crowds.
• Communicate with public safety officials in emergency and non-emergency situations, communicate with park officials, complete detailed reports, ability to manage numerous activities within a facility.
• Demonstrates awareness of safety and maintenance.
• Knows Microsoft Office Suite.
• Exemplifies the mission, vision, and core values of the Howard County Recreation and Parks Department.
• Certified in First Aid, CPR and AED, or obtain within six months of employment.
• General knowledge of aquatics, where appropriate.
• Able to complete food service provider training, where appropriate.

Experience

• Level I: Have a basic understanding of recreation and park operations.
• Level II: Minimum one year of experience.

Education

• Must be 18 years of age or older and possess a high school diploma or GED equivalency.

Additional Information

• To apply: You must complete an employment application online to be considered for this recruitment. Resumes cannot be substituted for completion of the job application work history.
• No paper applications will be accepted.
• Selected candidates may be subject to drug screening, background screening, and reference checks.
• At time of application, please submit a copy of any college degree, coursework, licenses, or certifications that you have referenced on your application.
• Applicants who have education obtained outside of the U.S. may need to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/).
• Howard County Government is not sponsoring employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa.
• All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986.
• Howard County is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion.
• The County prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws.