Community Engagement Specialist II

Overview

LPNs wanted for an in-home Community Engagement Specialist II position, full-time hours preferred for approximately three months with potential transition to the Elderwood Network upon project completion. This role offers a unique application of clinical experience in a community health and care coordination environment.

Responsibilities

• Conduct in-home and community visits to assess member safety, stability, and overall well-being
• Identify and document changes in member condition, environment, or service effectiveness
• Help address social determinants of health (SDOH) by connecting members to community resources
• Promote member education, engagement, and independence in managing their care
• Communicate observations and concerns to Care Managers and interdisciplinary teams
• Auxiliary with documentation review to support care planning, audits, and quality initiatives
• Support gaps-in-care identification and follow-up
• Participate in care coordination workflows and escalation processes when concerns arise
• Monitor member satisfaction and service delivery concerns
• Participate in audit readiness activities and quality improvement initiatives
• Review dashboards and reports to identify trends and service gaps
• Provide operational support across Care Navigation and Quality teams as needed

Qualifications

• LPN License required
• Experience supporting Medicare, Medicaid, MLTC, or similar populations
• Experience working with frail, elderly, or chronically ill individuals preferred
• Comfortable conducting home and community visits
• Valid Drivers License is Required
• Experience using EMR/EHR systems
• Bilingual (English/Spanish or other languages) preferred