Community Engagement Specialist II
Elderwood · Monroe County, NY · 2 mo ago
OTHR$29.16/hrFull-time
Overview
LPNs wanted for an in-home Community Engagement Specialist II position, full-time hours preferred for approximately three months. Opportunity to transition to the Elderwood Network upon project completion.
Responsibilities
- Conduct in-home and community visits to assess member safety, stability, and overall well-being
- Identify and document changes in member condition, environment, or service effectiveness
- Help address social determinants of health (SDOH) by connecting members to community resources
- Promote member education, engagement, and independence in managing their care
- Communicate observations and concerns to Care Managers and interdisciplinary teams
- Assist with documentation review to support care planning, audits, and quality initiatives
- Support gaps-in-care identification and follow-up
- Participate in care coordination workflows and escalation processes when concerns arise
- Monitor member satisfaction and service delivery concerns
- Participate in audit readiness activities and quality improvement initiatives
- Review dashboards and reports to identify trends and service gaps
- Aid in data validation and quality follow-through
- Provide operational support across Care Navigation and Quality teams as needed
Qualifications
- LPN License required
- Experience supporting Medicare, Medicaid, MLTC, or similar populations
- Experience working with frail, elderly, or chronically ill individuals preferred
- Comfortable conducting home and community visits
- Valid Drivers License is Required
- Experience using EMR/EHR systems
- Bilingual (English/Spanish or other languages) preferred