Community Construction Liaison

About the role

We are looking for a Community Infrastructure Liaison to join our Construction Team in our Cleveland office. This position will support the Cleveland Water Lead Service Program by engaging in a variety of field and customer service tasks.

Responsibilities

• Prepare, document, and review Lead Service Line Replacement (LSLR) related work.
• Distribute water pitcher filter kits and water sample kits as instructed.
• Respond to customer inquiries about project resources and the LSLR process.
• Operate hydrants and valves safely.
• Collect water samples from hydrants.
• Serve as a community liaison to communicate project details.
• Inspect contractor performed work as it progresses to ensure standards are met.
• Engage in meetings with other staff.
• Provide essential support to ensure smooth operation.
• Organize and maintain construction documentation.
• Attend seminars and/or training classes.
• Maintain excellent client relations.
• Maintain a safe working environment.

Qualifications

• Excellent verbal and written communication skills.
• Comfortable working in both the field and office environment.
• Ability to collaborate well with others in a team setting.
• Position will work in office and field setting. Visits construction sites and works in outside weather conditions.
• Proficiency in MS Office Suite.
• Must have a Valid Driver’s License.

Benefits

• Medical, dental, and vision plans.
• A wellness program.
• Health savings account.
• Flexible spending account.
• 401(k) plan.
• Employee stock purchase program.
• Life and accidental death & dismemberment (AD&D) insurance.
• Short-term/long-term disability plans.
• Emergency travel benefits.
• Tuition reimbursement.
• Professional membership fee coverage.
• Paid family leave.

Pay

$42,900.00 - $57,900.00 Annually

Schedule

Full time