Community Care Worker I

Date: Aug 3, 2026 • Location: Cleburne, TX

About the role

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. As a Community Care Worker I, you will determine eligibility for Texans in need of in-home care, home-delivered meals, emergency response services, and other social services. The Community Services (CS) division provides an integrated and streamlined approach to connect individuals to services and supports that reduce institutionalization and allow individuals to remain in their communities.

Our staff are well-organized, able to multi-task, possess the ability to learn policy regulations, thrive in a challenging, fast-paced, and evolving environment, have good communication skills, a positive attitude, a strong work ethic, and a desire to help others.

Responsibilities

• Attend work on a regular and predictable schedule in accordance with agency leave policy and perform other duties as assigned.
• Interview applicants, individuals receiving services, and resource persons and conduct home/site visits to assess the need for services and provide information and referral to other resources. 15%
• Conduct reviews to determine eligibility and functional needs. 20%
• Obtain, verify, and calculate income and resources to determine financial eligibility for Title XX programs. 10%
• Maintain case record documents and enter information in an automated system, establishing a record for each individual receiving service. 20%
• Monitor through contacting individuals receiving services to determine if services are meeting the individual’s needs. 15%
• Develop, coordinate, and review service plans with individuals receiving services and their families, provider agencies, and other state agency staff, and authorize services appropriately and accurately to meet the individual’s needs. 15%
• Prepare basic-level ongoing or special narratives or statistical reports. 5%

Requirements

• High school diploma or equivalent required.
• Current valid driver’s license.
• Reliable transportation.
• Willingness to travel up to 65% of the time.
• Ability to attend training which may require overnight stay.
• Experience using email and other automated applications, such as Microsoft Office products.

Skills

• Knowledge of interviewing techniques to obtain personal information, make inquiries, and resolve conflicting statements.
• Knowledge of resources that serve individuals who are older or have a disability.
• Ability to effectively communicate orally and in writing.
• Ability to set priorities, establish timeframes, and meet deadlines.
• Ability to establish and maintain effective relationships with individuals receiving services, co-workers, contract agency staff, and staff from other federal or state agencies.
• Ability to operate a computer and general office equipment.

Benefits

Our comprehensive benefits package includes:

• 100% paid employee health insurance for full-time eligible employees.
• A defined benefit pension plan.
• Generous time-off benefits.
• Numerous opportunities for career advancement.

Explore more details on the Benefits of Working at HHS webpage.

Pay

Salary Range: $2,694.33 – $3,946.25 per month.

Schedule

• Full-time, regular position.
• Day shift.
• Monthly pay frequency.