Community Care Worker I

About the role

The Texas Health and Human Services Commission (HHSC) is seeking a Community Care Worker I to join an exciting, dynamic team working in a high-performing and innovative environment. CS provides an integrated and streamlined approach to connect individuals to services and supports that reduce institutionalization and allow individuals to remain in their communities.

Responsibilities

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Interviews applicants, individuals receiving services, and resource persons and conducts home/site visits to assess the need for services and provides information and referral to other resources.
• Conducts reviews to determine eligibility and functional needs.
• Obtains, verifies, and calculates income and resources to determine financial eligibility for Title XX programs.
• Maintains case record documents and enters information in an automated system, establishing a record for each individual receiving service.
• Makes contact with individuals receiving services to determine if services are meeting the individual’s needs.
• Develops/coordinates/reviews service plans with individuals receiving services and their families, provider agencies and other state agency staff and authorizes services appropriately and accurately to meet the individual’s needs.
• Prepares basic level ongoing or special narratives or statistical reports.

Requirements

• Current valid Drivers’ License
• Completed and detailed application illustrating the applicant can communicate effectively in writing.
• Willingness to travel at least 65% of the time.
• Experience using email and other automated applications, such as Microsoft Office products.
• High school diploma or equivalent required.

Qualifications

A high school diploma or equivalent is required. Additional Information: Candidate must have reliable transportation. Must be able to attend training which may require overnight stay.

Skills

• Knowledge of interviewing techniques to obtain personal information, to make inquiries, and to resolve conflicting statements.
• Knowledge of resources that serve individuals who are older or have a disability.
• Ability to effectively communicate orally and in writing.
• Ability to set priorities, establish timeframes, and meet deadlines.
• Ability to establish and maintain effective relationships with individuals receiving services, co-workers, contract agency staff, and staff from other federal or state agencies.
• Ability to operate computer and general office equipment.

Benefits

Comprehensive benefits package including 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Details available on the Benefits of Working at HHS webpage.

Pay

$2,963.76 - $3,946.25 monthly

Schedule

Day Shift

Additional Shift Telework

Up to 65%