Community Based Services Coordinator, Restorative Care

Why CHOC?

At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals.

Environmental Sustainability Statement

Driven by the connection between children's health and a healthy environment, we commit to creating a healthcare model that incorporates environmental sustainability aligned with our mission to protect children's health and patient safety.

About the role

The Community Based Services (CBS) Coordinator provides administrative and operational support for the Respite & Childcare program by delivering exceptional client and associate support, coordinating schedules and records, troubleshooting operational and technology issues, supporting associates with compliance, technology, and scheduling reminders, and collaborating with various Rady Children's Health departments to develop efficient processes and pathways that support a large field-based team with limited resources while ensuring high-quality service for families and staff.

Requirements

• High School Diploma or equivalent
• Two (2) years’ experience in administrative capacities, with experience relevant to scheduling, customer service, and computer operations
• Windows and Microsoft Office proficiency
• CA Driver’s license
• Infant/Child/Adult CPR & First Aid

Preferred Qualifications

• Bachelor's degree
• Certification in ABA

Specialized Skills

• Position requires local travel
• Ability to represent CHOC in an ethical and professional manner
• Ability to exhibit CHOC values including being family focused, steadfast, human-centered, and thinking beyond
• Strong interpersonal and communication skills; ability to speak, read and write effectively in English
• Bilingual in Spanish & English
• Excellent customer service skills
• Ability to work both collaboratively and independently
• Ability to organize, prioritize and meet deadlines
• Ability to exercise independent judgment and reach logical, practical decisions
• Ability to maintain confidentiality and exercise discretion
• Exhibit patience, initiative, enthusiasm, adaptability, resourcefulness
• Exhibit creative problem-solving abilities
• Strong persuasive speaking skills (one-on-one and in group settings); ability to listen and respond to questions effectively

Pay

Minimum $25.46 | Midpoint $33.73 | Maximum $42.01

Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.

Work Environments – Functional Demand

• Light – Moderate energy level
• Lift and carry 25–35 lbs
• Push/pull 50–100 lbs (e.g., empty bed, stretcher)

Physical Activity Requirements

• Bending
• Carry Objects
• Climbing
• Keyboard use/repetitive motion
• Pinching/fine motor activities
• Push/Pull
• Reaching forward
• Reaching overhead
• Sitting
• Squat/kneel/crawl (Squad & Knee)
• Standing
• Talk or hear
• Taste or smell
• Twisting
• Walking
• Wrist position deviation

Physical Activity – Lifting

• Lifting (Floor to waist level) – Occasional 0–35%
• Lifting (Waist level and above) – Occasional 0–35%

Sensory Requirements

• Color Discrimination
• Depth Perception
• Far Vision
• Hearing
• Near Vision

Environment Requirements

• Airborne Communicable Disease
• Bloodborne Pathogens
• Chemical
• Dust Particulate Matter
• Extreme Noise Levels
• Extreme Temperatures
• Radiation
• Uneven Surfaces or Elevations