Communications and Membership Coordinator, SITC

Executive Director, Inc. (EDI) is a leading association management company providing counsel and management for nearly 40 national and global medical, health, scientific associations and certifying bodies. Founded in 1962, our experience is key to the success of our clients.

About the role

Reporting to the Senior Communications Manager, this position supports the mission of the Society for Immunotherapy of Cancer (SITC) by assisting with marketing and communications, membership recruitment and retention, maintaining accurate membership records, and other duties as assigned. SITC is a non-profit medical professional society dedicated to improving cancer patient outcomes by advancing the science and application of cancer immunotherapy.

Responsibilities

• Supports the Sr. Communications Manager in executing marketing and communications initiatives to increase audience engagement and support membership recruitment and retention goals, including coordinating email communications, website and social media content, and proofreading and formatting outgoing communications.
• Coordinates the development and distribution of print and digital promotional materials, including managing mailing projects as needed.
• Provides first-line support for general society inquiries via phone and departmental email accounts.
• Coordinates the processing of new member applications, including follow-up communications and related administrative tasks, ensuring member information meets established data integrity standards.
• Supports the management and engagement of society Special Interest Groups (SIGs) and member communities, including communications, coordination, content, and administrative needs.
• Provides administrative and project support for department meetings and membership initiatives, including scheduling, invitations, agenda preparation, meeting minutes, action-item tracking, and project timelines.
• Coordinates logistics for exhibiting efforts and maintains inventory of society marketing materials, exhibiting supplies, and promotional giveaways.
• Other duties as assigned.

Requirements

• Bachelor’s Degree; communications, marketing or related field preferred.
• 0-2 years of work experience in a professional setting, customer service, or nonprofit role.
• Outstanding interpersonal, organizational, and communications skills.
• Ability to manage and prioritize multiple projects and timelines.
• Acute attention to detail and high accuracy on outputs.
• Able to work successfully in a hybrid work environment.
• Computer proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Experience with databases such as iMIS and/or MS Access, social media platforms, website platforms (Higher Logic), email marketing platforms (Informz), and other editing tools a plus.

Schedule

• Full-time, non-exempt position (37.5 hours/week).
• Minimum of two days onsite in the office (including Wednesday as an all-staff-in-office day) in downtown Milwaukee, WI.
• Some evening and weekend work as needed.

Work Environment

• Hybrid work environment with required in-office days.
• Occasional lifting, up to 50 pounds.