Commercial Sales Manager - Phoenix, AZ

Job Summary

This is a coaching role. You will spend your days developing sales reps, clearing their paths to activity, and making sure your team closes more — not doing it for them. Your results are your team’s results.

Please note that this is an on-site role and does require transportation/freight experience to be considered.

What The Job Actually Looks Like

• Managing and coaching a team of Commercial Sales Executives who are prospecting, qualifying, and closing new freight business across parcel, LTL, and truckload.
• Your job is to make them better — faster. That means live call coaching, daily activity oversight, removing blockers, and making sure every rep knows exactly where they stand and what to do next.
• Livecoaching calls daily. Monitoring, reviewing, and jumping in to develop reps in real time.
• Running structured 90-day onboarding. Guiding new hires through their ramp — activity goals, process compliance, and early pipeline building.
• Identifying and closing skill gaps. Routinely coaching reps on areas of improvement through feedback, role practice, and direct observation.
• Owning pricing decisions. Providing guidance and approval on truckload pricing to protect margin and keep deals moving.
• Keeping the pipeline moving. Directing and prioritizing daily rep activities, clearing obstacles, and making sure nothing stalls.
• Reporting up. Submitting weekly coaching sheets, communicating individual development areas to Senior Sales Managers and Leadership, and ensuring performance objectives stay current.
• Driving cross-functional collaboration. Working with Carrier Sales and Leadership to resolve issues, share best practices, and keep communication sharp across the floor.

Who This Role Is Built For

• You have been in the seat. You know what it takes to close freight business, and now you want to multiply that through others.
• You have led a sales team before and can demonstrate how you developed the people on it.
• You have a track record of growing sales professionals. Not just managing activity — actually making reps better over time.
• You have a transportation or logistics background. You understand how freight moves. LTL, truckload, and parcel are not new concepts to you.
• You are a strong communicator. Clear, detailed, and professional across phone, email, and in person. You can educate without condescending and push without alienating.
• You are organized and adaptable. You can manage multiple priorities in a fast-paced environment without losing track of what matters most.
• You are a culture carrier. Positive, collaborative, and committed to BlueGrace’s Core Values. You work independently when you need to and pull the team together when it counts.