Commercial Sales Executive - Security

About the Role

Johnson Controls helps customers create safer, smarter, and more sustainable environments through mission-critical building systems, security solutions, and lifecycle services. As part of our Security team, you will represent a trusted brand that supports commercial customers with technology and services designed to protect people, property, and operations. This position supports the western Massachusetts Territory.

Responsibilities

• Promote and sell Johnson Controls Security products, services, and technology to new and existing commercial customers within your assigned territory.
• Build new market share by identifying prospects and developing opportunities through creative lead-generation techniques, referrals, and Centers of Influence.
• Expand existing accounts by selling additional products and services, as well as add-ons, amendments, and conversions that meet customer expectations.
• Secure profitable sales and upgrades for new, existing, and discontinued commercial customers.
• Renew existing customer agreements and pursue resale opportunities within the territory.
• Maintain productive customer relationships and support customer retention through timely communication and follow-up.
• Process work orders and complete paperwork in accordance with approved and standardized procedures.
• Conduct post-installation follow-up to confirm commitments were met and customer satisfaction was achieved.
• Own the territory with accountability by managing opportunities carefully, following through on commitments, and representing Johnson Controls Security with integrity and professionalism.
• Stay close to the customer by understanding account needs, removing obstacles quickly, and focusing on solutions that help customers operate with confidence.
• Improve every day by using call plans, follow-up discipline, and territory management techniques to learn from results and strengthen your approach.
• Win as one team by partnering with internal colleagues, Centers of Influence, and customers to move opportunities forward with trust and shared purpose.
• Maintain a strong working knowledge of the full product and service line through training, reading, and research so you can speak clearly to customer needs and business outcomes.
• Use organized prospecting and follow-up strategies to keep your pipeline active and your time focused on the highest-value opportunities.
• Complete work orders and administrative requirements accurately so customer commitments are documented and service delivery stays consistent.

Qualifications

• High school degree or equivalent.
• Excellent oral, written, and presentation skills.
• Ability to present effectively to senior-level executives within customer and Johnson Controls Security organizations.
• Ability to work a full-time schedule.
• Availability for local travel.

Nice to Have

• College degree.
• Minimum of 2 years of experience as a successful commercial sales representative in the security, IT, or other technology sales industry, demonstrated by a consistent ability to meet and exceed quota.

Pay

Hiring salary range: $53,000 - $80,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data). This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis.

Benefits

This position includes a competitive benefits package.