Commercial Roofing Service Supervisor- West Haven, CT

West Haven, CT | In office daily | Supporting service throughout New England Nations Roof is one of the largest commercial roofing contractors in the United States. We’re seeking a Service Supervisor to support our Service Manager and help coordinate commercial roofing service work throughout New England. This hands-on role combines commercial roofing service knowledge with daily dispatching, documentation, field team support, and customer communication. The Service Supervisor reports to the West Haven office each workday and helps keep service requests moving from the initial call through completion. What You’ll Do Support the Service Manager in the day-to-day operation of the service divisionSchedule and dispatch technicians and crews across New England, adjusting priorities as service needs changeHelp field teams troubleshoot leaks and repairs using your technical knowledge of commercial roofing systemsCommunicate with customers about scheduling, work status, and next stepsMaintain accurate work orders, service reports, photos, and other required paperworkFollow up with field teams to confirm work is documented and completed safely and to quality standardsAssist with inspections, repair recommendations, proposals, and other service needs What We’re Looking For Commercial roofing service experience is required, including technical knowledge of leak investigation, repairs, and maintenanceExperience coordinating technicians or crews and managing a changing service scheduleStrong computer skills and attention to detail when handling dispatching, work orders, and paperworkClear, professional customer communicationThe ability to stay organized, solve problems, and support the Service Manager across all aspects of the divisionAbility to report to the West Haven, CT office daily Why Join Nations Roof? Competitive compensationPerformance-based bonus opportunitiesMedical, dental, and vision insurance401(k) with company contributionPaid holidays and PTOCareer growth opportunities with a national commercial roofing company If you know commercial roofing service and enjoy keeping customers, field teams, and daily operations on track, we’d like to hear from you. Apply today to join our West Haven service team. Nations Roof is an Equal Opportunity Employer and a Drug-Free Workplace. NO RECRUITING AGENCIES. #IND123