Commercial Manager - Service

Primary Responsibilities

• Lead assigned LTSA contract negotiation discussions, both internal and with customers, in accordance with LGES Vertech’s standard contract language.
• Learn and utilize the Services pricing tool in order to capture Cost of Goods Sold, and also to ensure the Sales Cost Summary accurately reflects Service pricing components.
• Manage assigned legacy account relationships, identifying and pursuing revenue opportunities from aging fleet support and transition beyond LTSAs.
• Ensure support for legacy accounts with parts and labor, in alignment with company policy.
• Monitor and report on unplanned revenue streams and corrective support activities.
• Identify key customer needs and present technical and commercial business proposals that address requirements.
• Develop an understanding of competing energy storage O&M, and Performance Warranty market strategies and use this knowledge to continuously improve LGES Vertech’s LTSA contract positions.
• Support Vertech’s participation at trade events as needed.

Education/Experience

• 5+ years of experience in a service commercial role, ideally within a large market-leading company.
• Experience within the energy/electrical power industry would be a distinct advantage.
• Bachelor’s degree in a relevant field.
• Experience of commercial success and achieving revenue targets, ideally in a service environment, is highly desirable.
• Experience drafting procedural guides and process maps.
• Proficiency with Microsoft Office products/Sharepoint/Salesforce/Power Platform/AI tools.